Automation
355 whitepapers and resources
Credit control optimisation: How insurance firms can increase profits
Within the insurance industry, an often overlooked area for modernisation is the credit control function, which is responsible for the collections of premiums not paid upfront. This content focuses on why credit control is ripe for modernisation and how automation can help insurers increase profits.
Global survey report: Management perspectives on transformation in insurance
SS&C Blue Prism surveyed over 500 insurance leaders globally about the key issues impacting the industry, strategic priorities, insurance intelligent automation programs and how they are planning to scale automation in the future. This report sheds light on the key findings.
UK trend watch: Artificial intelligence will drive more relevant motor insurance
Read this blog to find out about the pioneer UK motor insurer using advanced technology to provide fairer premiums and better customer experiences for drivers.
Breaking barriers in insurance with intelligent automation
In this research paper, six insurance providers share insights into how they are using automation in their operations and how the technology can create the most value across their organisations. Topics covered include the specific benefits of automation and blending a digital workforce with humans.
On the road to accelerating claims automation
Claims are often the ‘moment of truth’ for the insurance company and the ‘moment that matters’ for the customer. To stay relevant, insurers must provide a personalised trusted customer experience at this point. This eBook focuses on how insurers can offer a customer-centric claims process.
Leveraging data, analytics and automation to transform underwriting operations in the Lloyd's and London market
A recent breakfast briefing explored automatic extraction and enrichment of unstructured pre-bind data to streamline processes and improve underwriting decisions in the London market. This content explores the key themes discussed including areas ripe for automation and looking to the future.
Webinar – Part two: Optimise the policy lifecycle and claims process to achieve a seamless customer experience
In part two of this webinar, an expert panel provide practical advice to insurers on how to implement automation to achieve a seamless CX. Topics covered include: applying customer experience principles; building a business case to demonstrate ROI; balancing automation with human intervention.
Blog: How to improve claims management by creating better connections with intelligent automation
To transform the claims process from end-to-end, insurers need to consider how each step in the handling process could be connected more efficiently to move each claim towards settlement faster. This blog focuses on how insurers can improve claims management by leveraging intelligent automation.
Everest Group enterprise intelligent automation adoption maturity report
This fully comprehensive study of enterprise intelligent automation adoption maturity from respected research firm Everest Group offers actionable insights for intelligent automation strategy and implementation.
How to rethink work with SS&C Blue Prism intelligent automation
This video demonstrates the platform capability lifecycle of SS&C Blue Prism from identifying, designing and developing your best automation candidates through to deploying, managing and orchestrating your digital workforce.