SAS
We make customer-centric insurance a reality. Harnessing the power of AI to give you a complete picture of your customers, their lives and their businesses.
SAS analytics decodes customers, so you can treat them as people, not policy holders. It means you can give them the insurance they need. Before they need it.
Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®.
All content by SAS
On the road to accelerating claims automation
Claims are often the ‘moment of truth’ for the insurance company and the ‘moment that matters’ for the customer. To stay relevant, insurers must provide a personalised trusted customer experience at this point. This eBook focuses on how insurers can offer a customer-centric claims process.
Enhancing the insurance customer journey
In the new landscape of emerging insurtechs and big tech, successful insurers are embracing customer centricity to differentiate themselves and remain innovative. This eBook sheds light on how insurers can enhance the customer journey and deliver a best-in class customer experience.
Hyperautomation in insurance
To win new business and build profitable long-term relationships, insurers can no longer afford to compete on price alone. This eBook explores how hyperautomation can help insurers deliver the digital enterprise through autonomous processes with intelligent decisioning at the core of every workflow.
How hyperautomation can supercharge the insurance industry in 2022
What is hyperautomation and what specific challenges can it help insurers address in 2022? This video explores how hyperautomation can transform the way insurers manage risk, provide innovative customer solutions and drive profitable business growth.
Be customer-centric in the moments that really matter
It’s time for insurers to look beyond the policy and get to know their customers better. This e-book sheds light on how insurers can leverage AI and advanced analytics to transform customer insights and meet customers’ needs across all stages of the customer lifetime journey.
IFB & SAS: Beating insurance fraud together - A path to smart fraud intelligence and investigations
IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Beyond price walking
In the UK insurance industry, customer outcomes and pricing are under the spotlight. This eBook focuses on how insurers can prepare for the era of customer-centric insurance by addressing price walking and taking a more proactive approach to pricing to achieve a competitive edge.
Video: Customer centric insurance - See the life not just the policy
There’s more to customers than just their insurance policies. In this video, Paul Ridge, Head of Insurance, SAS UK & Ireland, discusses how SAS can help your business transform to a customer centric model and begin to really understand the life behind the policy.
Shock to the system: How Covid-19 may have changed insurance forever
For the insurance industry, and for all of us, Covid-19 has proven that new risks are emerging. This blog highlights why Covid-19 may have changed insurance forever and why insurers need to demonstrate now, more than ever, that they are here to protect us.