Strategy
1144 whitepapers and resources
Strategy
Responding to Covid-19 in insurance operations: Four key stages to accelerate recovery as the "future of work" is redefined
The insurance industry is experiencing seismic shifts in day-to-day operations stemming from Covid-19, but early signs of longer-term trends are also starting to emerge. Based on questions from insurers, this paper focuses on four key stages to accelerate recovery as the future of work is redefined.
How managed digital business service can assist in transforming the insurance of the future
This whitepaper sheds light on the factors shaping the insurance ecosystem of the future and how incumbent insurers can leverage a managed digital business service to achieve a competitive advantage and long term growth, whilst also becoming more customer centric.
Three steps incumbent insurers can take to remain relevant to customers
This whitepaper focuses on how companies can achieve success in 2020 by making customer conversations SMARTer in order to improve customer retention. The paper also looks at the emergence of InsurTechs and three steps incumbent insurers can take to remain relevant to customers.
Building economic resilience for your business
Faced with various challenges, global organisations are operating in a world of immense unpredictability which has only been exacerbated by the Coronavirus pandemic. This content focuses on the five traits that can help companies survive in uncertain times and thrive in the future.
Three common ingredients: Product development opportunities & challenges
Aligning people, systems, and channels within an organisation to execute on a product strategy is no easy feat. This white paper focuses on three ingredients that lie at the heart of great product stories and their relevance to the insurance industry.
The G word: Why governance is critical to scaling up automation within financial services
Strategy leaders within financial services recently cited governance as the most significant success factor in successfully rolling out their early automation programs. Download this e-book to find out how to use governance to ensure a successful automation initiative.
Covid-19: Solutions for business resilience
Few businesses could have foreseen or planned for the impact of Coronavirus. This content focuses on how businesses can mitigate the immediate impact of Coronavirus whilst also preparing for the future.
Motor Mouth podcast ten: From car salvage to the future of work – what is the future of motor insurance?
In this podcast, Insurance Post’s director of content, Jonathan Swift and Neil Joslin, chief operating officer, E2E Total Loss Management discuss how the motor insurance sector will adapt to the challenges being presented at the moment, from car salvage to the future of work.
Guidelines for meeting customer expectations with innovative insurance products
Technology is mature enough today that meaningful change for even complex lines of business is within most insurers’ reach. This white paper focuses on how insurers can leverage new technologies to meet customers’ expectations and beat the pace of change.
How to identify disinformation around Covid-19
During times of crisis, the growing demand for information and clarity creates opportunities for spreading disinformation. To help combat disinformation campaigns, this article shares six tips for identifying disinformation in the news and social media.