Strategy
1144 whitepapers and resources
Strategy
How the modern insurer can adapt to a rapidly changing industry
What insights can the modern insurer glean from these transformative times and how can they adapt to a rapidly changing industry? This blog highlights how an increased focus on customer experience can be tied to a changing mindset - from “repair and replace” to “predict and prevent.”
World Insurance Report 2021
The World Insurance Report 2021 from Capgemini and Efma explores how existing distribution models are being challenged and how technology can supercharge channel effectiveness and revenue. Discover what insurers can do to digitally empower their channels and expand their distribution ecosystem.
World InsurTech Report 2021
The World InsurTech Report 2021 from Capgemini and Efma explores the impact of exponential InsurTech growth and customer adoption on the insurance industry. Discover how insurers address this trend and should prepare for two scenarios we predict in the InsurTech era.
How insurers adapt to new insurance distribution channels
Digital tools have become the key to success for nearly all insurers and are more critical than ever for effective distribution. This blog focuses on the state of insurance distribution channels today, the emergence of digital solutions and how insurers can succeed with distribution channels.
Speed to market
The pandemic has underlined how quickly people and business worlds can change, and with it their insurance needs. The question is, are insurers nimble enough to pivot at the same speed to meet these changing requirements? Download this content to find out more.
Three technology trends in P&C insurance: Customer expectations in a post-pandemic world
As the world reopens in fits and starts, insurers find themselves competing in a consumer landscape transformed by the adoption of digital channels that have sent expectations for ease and convenience into the stratosphere. This blog sheds light on three technology trends impacting P&C insurance.
Driving operational excellence through automation and digitisation
In part three of our operational excellence webinar, panellists from LV=, SCOR and Blue Prism discuss the merits of speed versus the human touch and whether you can have one without the other. Topics covered include how automation can be used in the field, telematics and the portability of data.
The human touch - why digital transformation with automation works best with people
In part two of this webinar on driving operational excellence, panellists from LV=, SCOR and Blue Prism discuss what needs to be done in order to fully blend human and digital workforces. Topics covered include how employees feel about automation technology and the real barriers to transformation.
AI at scale: Transforming insurance operations with Xtrakto.AI
Whole swathes of insurers’ business processes are ripe for reimagining. This content sheds light on how natural language processing (NLP) is proving its worth as the basis for data ingestion solutions that can arguably change the game for insurers and fundamentally transform insurance operations.
After the storm: As the UK economy pivots for a post-Covid, post-Brexit Britain, can mainstream insurers close the agility gap?
Government plans to unlock the British economy will have deep implications for property and casualty insurers. This white paper focuses on how a more innovative economy, changing consumer needs and heightened competition will reshape market dynamics and accelerate the need for advanced analytics.