Strategy
1144 whitepapers and resources
Strategy
The rise of the pandemic fraudster
The Insurance Fraud Bureau reported one insurance scam every minute in the UK during the pandemic. This content sheds light on the rise of the pandemic fraudster, the new challenges facing counter-fraud teams and what insurers can do now to win the fight against fraud.
Five growth priorities for insurers
As insurers look to keep pace with change, we’ve seen the rise of the digital consumer and acceleration of digital agendas. This content sheds light on five growth priorities for insurers.
Driving operational excellence in insurance through automation and digitisation
In part one of this webinar, panellists from LV=, SCOR and Blue Prism discuss how technology and automation have played a positive role in supporting their businesses. The panel also discuss how technology is helping insurers use data more effectively and their personal experiences of automation.
Report: Transforming general insurance
The Insurance Network and Guidewire conducted a survey and panel discussion to establish the major drivers setting technology strategy in UK general insurance and to identify current key challenges in digital transformation. This report provides a summary of the survey results and panel discussion.
Discover the power of PayPal for your revenue growth
Did you know that PayPal can help empower you to increase conversions, repeat purchases and help improve your Net Promoter Score (NPS)? Read the latest report from PayPal and Nielsen, based on the conversations with 315 UK enterprises across 11 verticals.
The hidden risks of being poor: The poverty premium in insurance
This report from the Institute and Faculty of Actuaries and Fair By Design details how those who need insurance the most are often priced out or left out, leaving them unable to access the protection insurance provides.
Spotlight: Combining the human touch with technology to meet the needs of insurance customers
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Webinar: How can insurers rise to the challenge posed by digital disruptors?
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does? In this webinar, an expert panel discuss how insurance companies can become truly customer centric and rise to the challenge posed by digital disruptors.
Spotlight: Better, faster decision-making
With insurance evolving at an unrivalled pace, the nature, frequency and severity of risk has changed. This spotlight focuses on how insurers can adapt quickly to this new environment by leveraging smart loop analytics to make ‘brilliant’ decisions.