Strategy
1144 whitepapers and resources
Strategy
Modernising insurance: How to achieve a competitive edge
In an Insurance Post webinar held on 25 May 2021, expert panellists discussed the benefits of evergreen systems. This blog highlights some of key points raised and why embracing evergreen systems is the path to reducing technical debt, improving innovation, and enhancing customer satisfaction.
EXL insurance wallet - Helping customers understand their insurance adequacy
It’s imperative that insurers and brokers focus on educating customers about their insurance coverage. This video highlights how EXL’s Insurance Wallet empowers insurance advisors to review customers’ risk profiles, drive intelligent conversations about adequate coverage and improve cross-selling.
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.
Issue 2 | Imagination & insight: The reading 'rendez-vous' for insurance leaders
Issue two of EXL’s Imagination and insight content series addresses how the Simplification of process, communication, design, management and Fluidity in operations can help businesses achieve competitive differentiation and deliver a rich experience to their customers.
Summary of McKinsey's Insurance technology modernisation summit - Munich Re Speciality
McKinsey recently held an invitation-only event called 'Insurance technology modernisation summit'. In this podcast, Duck Creek’s Scott Fitzgerald recounts big ideas and lessons learned from this summit, including fun facts from Munich Re Specialty Insurance.
Insurers as influencers: Building a more sustainable, responsible, and equitable world
The seriousness with which insurers take Environmental, Social, and Governance (ESG) issues has come under increasing scrutiny. This blog highlights why the insurance industry should embrace its role as an influencer of individual and business behaviour by making ESG part of its products.
Claims transformation for general insurers: Impacting the right outcomes
The claims function remains a critical moment of truth in the insurance value chain. This content focuses on why digitising the claims function holds tremendous potential for insurance companies and three key levers that need to be brought together to build a next-generation claims model.
The rise of the corporate gig economy: Implications for insurers
In this white paper, Paul Mang, Chief Innovation Officer at Guidewire, explores the concept and meaning of the corporate gig economy and raises critical questions about what it means for the future of insurance.
Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole UK is expected to be able to access the service. This article highlights the implications for insurers and their clients.
Investing in progress: The financial services success matrix
Insurers have focused on modernising workflows to accelerate growth, rein in costs and remain competitive. But as many found out during the pandemic, they haven't gone far enough. Download this whitepaper to discover how to progress your digital transformation and key components for success.