Strategy

1169 whitepapers and resources

Strategy

Vulnerable customers: Access at a price

How businesses treat vulnerable customers has been the subject of concentrated focus by the Financial Conduct Authority and insurance trade bodies over the past 12 months. Insurers deny giving disabled customers a raw deal, but could they be doing more? Post’s article investigates.

CIR Special Report – 2016: A confluence of risks

Predicting the future is vital to preparing your business for any eventuality. This CIR Special Report examines the convergence of risks that will define the landscape in 2016, and the potential impact of climate, technological and social change on organisations’ risk management strategies.

Review of the year: Legal

For insurance lawyers, 2015 has been marked by the Medco portal going live in a sustained effort to reform whiplash claims. But the year has also seen major rulings regarding aggregation, costs and rates, all expected to have wide-ranging implications. Download Post’s Legal review of the year.

Expertise from A-Z: The game changers

The past year has been a time of change for the industry with a multitude of challenges, threats and opportunities arising from a variety of political, economic and environmental factors. This final Expertise from A-Z of 2015 looks at three of the game changers and what they mean for brokers.