Strategy
1169 whitepapers and resources
Strategy
A broker's quick guide to growing and marketing schemes
Based on experience working with many different brokers and developing a range of schemes, Ecclesiastical's guide provides six top tips to support your growth aspirations.
The broker magazine: Issue 4 2016
Geared towards brokers, BIBA's latest magazine covers the latest developments within the insurance industry and provides strategic advice to managers. In this issue: securing a bright future for broking following Brexit; building diversity in the workplace; professional indemnity claims trends.
How to connect with the Millennial market
Penetration into the under-30s insurance market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this. This article provides a summary of the discussion.
Infographic: How the digital workplace is reshaping financial services
Download Fujitsu’s digital workplace infographic to discover the opinions of insurance and banking employees when it comes to workplace technology and why it should no longer be seen as a cost centre.
The Fujitsu European financial services survey 2016
In May 2016, Fujitsu launched one of their largest pieces of research; A New Pace of Change. This report summarises the findings taken from over 7,013 online interviews with insurance and banking consumers across Europe as well as 45 senior business decision makers within financial services.
Fit for digital: Co-creation in the age of disruption
What does it take for an organisation to thrive in the era of digital disruption? To find out, Fujitsu explored the views of 1,200 C-Suite decision makers from around the world. This report highlights why the insurance sector is not immune to digital disruption and the challenges that lie ahead.
The truth about customer experience
The truth about the customer experience is that touchpoints used to be critical in determining a customer’s satisfaction. However, there are more touchpoints and complexities than ever before. Download this whitepaper and learn the truth about the customer experience.
Three priorities for becoming a digital insurer
The insurance market is ripe for disruption – are you prepared? Find out what three digital priorities insurers can’t ignore and how your peers have benefited by digitising their operations.
Automation: Rise of the machines
A study placed underwriters near the top of a list of jobs most at risk of being phased out in favour of automated systems. But how real is the prospect of underwriters being replaced by machines, and should it be welcomed or feared? Download Post's article to find out.
Roundtable customer retention: How to use data to keep hold of customers
Insurers love data. Offer it, and they will hoover information up – all the better to price and understand the risks they face. But can the way data is used and analysed in the insurance industry pave the way to customer loyalty?