Strategy
1162 whitepapers and resources
Strategy
CII member economic outlook and Brexit survey: Economic, business and employment prospects for 2017
Confidence in the UK economy in 2017 has dropped to the lowest levels since 2011: the greatest one-year fall for each index since records began. Download this edition of the CII Member Survey for more information on attitudes towards future economic prospects and the impact of Brexit.
2016 legal changes for brokers explained
The Insurance Act has introduced some of the most important changes to UK insurance contract law in over a century. The Enterprise Act and the Third Parties (Rights Against Insurers) Act will also impact the industry. This article highlights the implications for brokers.
Expertise from A-Z: 2016 review
This article focuses on the tumultuous changes of 2016 and provides a preview of what 2017 may have in store for the insurance industry. Topics covered: General Data Protection Regulation; autonomous vehicles; motor regulation; the sharing economy; connected homes.
A broker's quick guide to growing and marketing schemes
Based on experience working with many different brokers and developing a range of schemes, Ecclesiastical's guide provides six top tips to support your growth aspirations.
The broker magazine: Issue 4 2016
Geared towards brokers, BIBA's latest magazine covers the latest developments within the insurance industry and provides strategic advice to managers. In this issue: securing a bright future for broking following Brexit; building diversity in the workplace; professional indemnity claims trends.
How to connect with the Millennial market
Penetration into the under-30s insurance market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this. This article provides a summary of the discussion.
Infographic: How the digital workplace is reshaping financial services
Download Fujitsu’s digital workplace infographic to discover the opinions of insurance and banking employees when it comes to workplace technology and why it should no longer be seen as a cost centre.
The Fujitsu European financial services survey 2016
In May 2016, Fujitsu launched one of their largest pieces of research; A New Pace of Change. This report summarises the findings taken from over 7,013 online interviews with insurance and banking consumers across Europe as well as 45 senior business decision makers within financial services.
Fit for digital: Co-creation in the age of disruption
What does it take for an organisation to thrive in the era of digital disruption? To find out, Fujitsu explored the views of 1,200 C-Suite decision makers from around the world. This report highlights why the insurance sector is not immune to digital disruption and the challenges that lie ahead.
The truth about customer experience
The truth about the customer experience is that touchpoints used to be critical in determining a customer’s satisfaction. However, there are more touchpoints and complexities than ever before. Download this whitepaper and learn the truth about the customer experience.