Business Performance Management
398 whitepapers and resources
Business Performance Management
Guide to using microservices-based APIs in financial services
This guide explores how microservices-based APIs are revolutionising the way business functionality is delivered in today's digital age.
Issue brief: Straight through claims processing
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Embracing AI: How automated machine learning is revolutionising the insurance industry
This report covers some of the key challenges facing the insurance industry today and how AI, specifically automated machine learning, can make a critical impact on underwriting, pricing, loss control and claims.
Leveraging digital to transform claims operations
Overcoming legacy technology and reducing complexity to improve CX and efficiency is more important now than ever before. In this webinar, an expert panel explore technical and operational debt, and successful approaches that enable new capabilities and build agility in claims processes.
Becoming strategic with intelligent automation: What a difference a crisis makes
For those automating work and augmenting knowledge tasks, the Covid-19 crisis presented a big question: go big, or hunker down? Part one of the ‘Becoming strategic with intelligent automation’ series focuses on how leading businesses responded to the Covid-19 pandemic and how the choice played out.
A guide to intelligent automation for the insurance back office
This ebook provides a guide on how to identify the functions and processes where automation can make an immediate impact in the insurance back office, and how to engage your people with a new approach to work.
Why fast-changing market conditions demand agile insurtech ecosystems
In this podcast, Andrew Yohn, product lead at Duck Creek Technologies discusses the benefits of leveraging an insurtech ecosystem integrated with core systems, and how plug-and-play technologies can help insurers capture a competitive advantage.
Calculate the impact of transformation with intelligent automation on your contact center
Blue Prism’s interactive contact center value calculator will help you understand how intelligent automation can save costs and add value to your business. Learn how much you could save, how much capacity you could gain and get some top tips for transforming with automation.
How insurance firms are facing threats to the industry and to their business using technology
In an excerpt from a recent webinar, Blue Prism’s VP of strategy, Gary Smith, talks about the challenges facing the insurance industry which can be met with intelligent automation and a digital approach, before highlighting how automation can help employees of insurance companies.