Business Performance Management
398 whitepapers and resources
Business Performance Management
Transform insurance operations with Red Hat Process Automation
Insurers are continually seeking to modernise legacy processes and improve overall policyholder experience. This content focuses on how Red Hat Process Automation helps insurers capture business logic and develop applications that automate business processes and decisions.
The rise of the platform ecosystem in insurance
Global investment in the insurtech sector reached a new quarterly high of $2.55bn during the first quarter of 2021, according to Willis Towers Watson data. This blog sheds light on the rise of the platform ecosystem in insurance and how insurers can identify the most effective solutions.
A digital future - embracing evergreen technology
This article highlights how vital it is for insurers to upgrade their legacy systems and why a thorough understanding of IT spend and the real cost of grappling with outdated legacy systems is key to improving performance.
Smarter insurance investigation management
Insurance fraud investigations teams are under increasing pressure with high work volumes often leading to backlogs of requests for reviewing flagged claims and policies. Download this e-book to learn about new and more efficient ways to manage the fraud investigation process.
Spotlight - product development: Restoring confidence and seizing opportunities post Covid-19
This spotlight sheds light on the new technologies that can enable insurers to create unique customer experiences and restore consumer confidence in the post-Covid ‘new world’.
The new standard in insurance
We are at a pivotal moment in the development of the global re/insurance sector as the market is grappling with unprecedented change. Based on in-depth research, this whitepaper examines the market trends which are reshaping insurance and what the “new standard” in insurance really looks like.
Five strategic benefits of hybrid cloud infrastructure for insurance
Today nearly every insurer uses the cloud in some way, though few are using cloud technology to its full potential. This content focuses on how insurers can realise the true potential of cloud technology and five key benefits of hybrid cloud infrastructure.
Real time decisions in insurance
This whitepaper paper explores how a centralised customer decision hub can help insurers drive new revenue opportunities, improve actuarial analysis, claims handling and fraud detection.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.