Business Management
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Business Management - White papers related to Business Management
How brokers can support technology SMEs
The UK’s technology sector is worth £184 billion, yet 69% of tech businesses are without the level of cover or extensions they need. This eBook focuses on the future of technology insurance and how MarkelTech supports technology SMEs at each stage of their growth journey.
Video: Insurers' top five imperatives for 2021 and beyond
Guidewire surveyed P&C insurers to identify their top strategic imperatives. In this video, industry analysts discuss insurers’ top five imperatives for 2021 and beyond.
The power of the data platform: One door to a world of insights
No-one can afford to be slow when handling insurance claims in the modern insurance space. This blog highlights the importance of hyper-personalisation and why the data platforms of the future hold the key to delivering an intimate customer experience.
Podcast: Reflections on a year working from home
It’s clear that Covid-19 has pushed organisations across the insurance industry to adopt new strategies and behaviours, some of which are likely to become the new normal. In this podcast, Rob Savitsky from Duck Creek chats with Jim Bramblet of Accenture about his experiences working from home.
The future of technology infrastructure in a rapidly evolving market
The pandemic has certainly reminded us all of the need to prepare for the unexpected and that not all risks can be assessed based on historical data. This blog focuses on the factors impacting the changing risk landscape and how technology infrastructure is reshaping the insurance industry.
Infographic: How digital brokers are more efficient
A digital broker delivers greater efficiency because technology automates the majority of the manual, time-consuming tasks required to run the business. View this infographic to find out more.
Video: How Berkshire Hathaway Specialty Insurance exemplifies the new standard in commercial insurance
In this in-depth and personal interview, Duck Creek Technologies’ CEO Mike Jackowski and Berkshire Hathaway Specialty Insurance’s CIO, Jamie Roser reflect on the journey BHSI has taken and what it means to be a modern, flexible P&C insurance company.
Video: Insurer Old Mutual on technology-supported customer experience and business reinvention
In this video, Tags Moodley, Chief Customer Experience Director at Old Mutual talks through the organisation’s reinvention from a 176 year old company to a 24 month old start-up and how this technology-fuelled journey has helped the insurer to continuously improve its customer experience.
How data and analytics are transforming the insurance market
The insurance industry has become more competitive every year and those insurance companies who can improve their business practices through the use of data and analytics will be the winners. This blog highlights how data and analytics are transforming the insurance market.
Achieving digital customer service transformation
Read this whitepaper to learn how to rethink service in the digital era and transform your approach to achieve proactive service and deliver seamless experiences for your customers.