Business Management
2166 whitepapers and resources
Business Management - White papers related to Business Management
Modernising insurance: How to achieve a competitive edge
In an Insurance Post webinar held on 25 May 2021, expert panellists discussed the benefits of evergreen systems. This blog highlights some of key points raised and why embracing evergreen systems is the path to reducing technical debt, improving innovation, and enhancing customer satisfaction.
The golden age of data in financial services
New technologies are enabling full access to unstructured data and creating new opportunities within financial services. This report focuses on the emergence of open banking and open finance, and how companies can leverage customer data to fine-tune value propositions and improve risk management.
EXL insurance wallet - Helping customers understand their insurance adequacy
It’s imperative that insurers and brokers focus on educating customers about their insurance coverage. This video highlights how EXL’s Insurance Wallet empowers insurance advisors to review customers’ risk profiles, drive intelligent conversations about adequate coverage and improve cross-selling.
How insurer Old Mutual is moving the needle from efficiency to transformation with intelligent automation
In part two of Blue Prism’s interview with Old Mutual leaders, Tags Moodley and Kusheel Amritlall, they talk about moving through the Blue Prism waves of value towards business transformation, and their vision for the future insurance operating model.
Endorsement solutions for the P&C insurance industry
Advanced policy administration systems (PAS) are essential for insurers looking to compete effectively in today’s dynamic market. This content focuses on why policy administration is ripe for modernisation and how endorsement solutions can help insurers transform policy administration processes.
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.
Issue 2 | Imagination & insight: The reading 'rendez-vous' for insurance leaders
Issue two of EXL’s Imagination and insight content series addresses how the Simplification of process, communication, design, management and Fluidity in operations can help businesses achieve competitive differentiation and deliver a rich experience to their customers.
Summary of McKinsey's Insurance technology modernisation summit - Munich Re Speciality
McKinsey recently held an invitation-only event called 'Insurance technology modernisation summit'. In this podcast, Duck Creek’s Scott Fitzgerald recounts big ideas and lessons learned from this summit, including fun facts from Munich Re Specialty Insurance.
Insurers as influencers: Building a more sustainable, responsible, and equitable world
The seriousness with which insurers take Environmental, Social, and Governance (ESG) issues has come under increasing scrutiny. This blog highlights why the insurance industry should embrace its role as an influencer of individual and business behaviour by making ESG part of its products.
Claims transformation for general insurers: Impacting the right outcomes
The claims function remains a critical moment of truth in the insurance value chain. This content focuses on why digitising the claims function holds tremendous potential for insurance companies and three key levers that need to be brought together to build a next-generation claims model.