Business Management
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Business Management - White papers related to Business Management
The role of intelligent automation in securing remote workers and safeguarding corporate data
When the pandemic hit, there were limited opportunities to consider the security impact of remote working. This blog discusses the importance of data and employee security moving forward and how intelligent automation can help.
Discussing the nature of digitisation and how to transform an insurance business with Old Mutual
Old Mutual, a long-established insurance company, has used intelligent automation to reinvent its approach to business and customer experience. In this blog, Old Mutual leaders discuss the insurer’s two-year journey and the impact of automation on its customers.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
The future of insurance fraud
As fraudsters become increasingly sophisticated, the insurance industry needs to respond as quickly and effectively as possible. In this webinar, an expert panel discuss how the industry is adapting to the changing fraud landscape and what can be learned from the past to inform the future.
Spotlight: Insurance apprenticeships
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
Employment FAQs
The Government announced the extension of the Coronavirus Job Retention Scheme until 30 September 2021. However, the level of grant available to employers changed after 1 July 2021. This content highlights the changes and the implications for employers.
Know your customer: Improve customer experiences with predictive behaviours
In this video, an expert panel discuss why customer journey orchestration is the best way to enhance communications and provide key business insights to improve customer experience.
Infographic: 2021 UK pet insurance facts
The UK pet insurance market has almost doubled over the past 12 months, with 7.7 million pets insured in 2021 compared with 4.3 million pets insured in 2020. This infographic provides a snapshot of the UK pet insurance market in 2021 and highlights key market trends.
Human eye is a powerful statistical tool: Visualisation of mass data for insurance
Presenting data visually accelerates perception and helps to reduce cognitive load. This blog highlights how visual imagery speeds up the ability to assess risk and the data visualisation tools available within the insurance market.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.