Business Management
2174 whitepapers and resources
Business Management - White papers related to Business Management
Enabling digital transformation: It’s never “done”
P&C insurers attending Connections Reimagined identified “enabling digital transformation” as their number one strategic imperative for 2021. This blog highlights why digital transformation is not a one-time process and why insurers’ strategies should continue to change and be refined.
In-depth: Changing claims
The nature of claims has changed during the pandemic. This claims in-depth investigates how the focus has shifted, what Covid could mean for employers’ liability and what risks businesses are facing going forward.
Tackling tomorrow's risks today
The Risks Insights Report is a newly launched report from Aviva based on interviews with some 1,260 key business leaders. In this content, the Aviva team highlights key findings from its report and outlines the danger points, from Covid to mental health problems.
Delivering service excellence today is the expectation
Today’s customers love when their insurer understands their wants and needs in the context of their lives. This blog outlines how traditional insurer-customer relationships have evolved and how insurers can adapt to meet rising customer expectations.
What will finally start the electric vehicle revolution? The results
Following on from the recently published whitepaper, AX, now share the detail behind their electric vehicle survey, by sharing the answers and the analysis of the 20 questions presented.
Managing indemnity spend on escape of water claims
According to the ABI, insurers are paying out an estimated £2.5 million every day for escape of water claims costs. In this webinar, an expert panel discuss how insurers can make use of smart technology to tackle rising EoW claims costs and improve the claims journey for policyholders.
Simplifying complex insurance
What are the common challenges of complex commercial and specialty business processing? Watch this video to discover more about how Guidewire simplifies complex commercial operations. Topics covered include inwards reinsurance, delegated authority and the London Market.
Positive results in a difficult year
In this video, ARAG's Managing Director, Tony Buss, talks about some of the specific challenges that the company had to overcome in 2020 and how the business still managed to grow and earn a profit, despite them.
The role of intelligent automation in securing remote workers and safeguarding corporate data
When the pandemic hit, there were limited opportunities to consider the security impact of remote working. This blog discusses the importance of data and employee security moving forward and how intelligent automation can help.
Discussing the nature of digitisation and how to transform an insurance business with Old Mutual
Old Mutual, a long-established insurance company, has used intelligent automation to reinvent its approach to business and customer experience. In this blog, Old Mutual leaders discuss the insurer’s two-year journey and the impact of automation on its customers.