Over the last two years insurance customers have had a chance to reflect on what they pay for their motor insurance; and whether they are getting fair value. Vehicles remained dormant for a prolonged period of time - and may continue to do so in a post-pandemic world of remote working. Drivers are also becoming increasingly conscious over journey length and type as a consequence of the pervasive messaging about combating climate change. The combination of which is driving consumer demand for usage-based insurance.
In this on-demand webinar produced by Insurance Post in association with By Bits, an expert panel discuss how UBI will be core to an insurer’s efforts to be more customer-centric and data driven; whilst future-proofing their ability to adapt to new vehicle technologies.
Topics covered include:
• What are the key factors that will continue to drive the momentum of UBI insurance acceptance and adoption?
• How does the recent ban on ‘price walking’ – and the regulator’s focus on ‘fair value’ play to the strengths of UBI?
• How can UBI data help improve customer trust, engagement and open up opportunities for an insurer to be able to better personalize and tailor other solutions for policyholders?
• How can UBI data help educate and incentivize customers to become ‘greener’ and bolster the ESG credential of their insurer?
• What might happen to those insurers that fail to embrace UBI as a concept in the mid-to-long term?
• How does adopting UBI now potentially help an insurance company transition to the next expected leap in vehicle technology; namely insuring autonomous vehicles?
The expert panel featured:
• James Blackham, CEO, By Miles.
• Adam Clarke, chief underwriting officer, Ageas.
• Ines Feracci, director, B2B, Zego.
• Phil Ost, head of personal lines, Zurich.
• Callum Rimmer, CEO, By Bits.