Technology Trends
1459 whitepapers and resources
Technology Trends
Insurance fraud: Survey reveals impact of economic downturn
Insurance fraud is a growing problem in troubled times. To find out more about the current fraud landscape, Insurance Post collaborated with LexisNexis Risk Solutions to conduct its annual fraud survey. This report highlights the key findings and how insurers can stay one step ahead of fraudsters.
The content conundrum: Humanised insurance is as varied as humanity
In order to support humanised insurance, we must understand some key facets of humanity. This blog highlights the conundrum of insurance automation for a software provider and why humanised insurance is as varied as humanity.
AI in insurance: Potential risks and benefits
As insurers strive to stay ahead of fraudsters, artificial intelligence is emerging as a formidable weapon. This content sheds light on the profound impact AI is having on the insurance industry, leveraging AI for accurate risk assessment and fraud detection, as well as AI risks for insurers.
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle. This content sheds light on seven performance indicators that can often signal if an insurer’s customer engagement and communication strategy is working.
Reinsurance management: The biggest risk in insurance?
Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price. This white paper sheds light on why antiquated reinsurance management methods may be the biggest factor limiting insurers’ reinsurance program success and business performance.
Customer success story: Saxon Insurance becomes a virtual carrier
Saxon Insurance serves the Cayman Islands community, which is comprised of approximately 50,000 inhabitants. This case study sheds light on how Duck Creek helped Saxon Insurance transform from an old insurance company that had very little market share into a true virtual carrier.
Insurance innovators Nordics roundtable: Seizing the ecosystem opportunity
Trust, value and flexibility are the key principles shaping embedded insurance offerings in the Nordics. This content provides a summary of a recent roundtable discussion where 12 senior insurance executives based in the Nordic region spoke freely and openly about the marketplace.
Adapting to the Post-Covid landscape: Self service insurance solutions
The insurance industry has seen a shift in customer preference towards self-service portals, due to the rapid rise of tech-savvy customers. This blog discusses four ways insurers can pave the way for improved self-service options in the insurance industry.
A beginner's guide to underwriting workbenches
Underwriting workbenches represent an opportunity for insurers and MGAs to increase their competitive edge by automating administrative processes, augmenting data sets and increasing regulatory compliance. Download this report to find out more.
Infographic: Global consumer insurance insights 2023
The 2023 Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers across 13 countries, delving deep into their purchasing habits, and openness to new products and communication methods from insurers. This infographic highlights the key findings.