Technology Trends
1459 whitepapers and resources
Technology Trends
The future of insurance personalisation
In this podcast from Duck Creek Technologies, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalisation. Topics covered: what a personalised customer experience means; using SMS to improve the claims journey; use cases for leveraging AI/ML; UBI; telematics.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics. This content highlights how the UK’s IFB and Canada’s Équité Association are protecting members from insurance fraud.
Embedded insurance: Protecting the gap
Embedded insurance is receiving some hype, with claims that it could help bolster the industry by closing the protection gap while simultaneously creating the potential for lower-cost distribution. This content sheds light on the latest developments and the implications for insurance providers.
How to deliver a superior customer experience
Consumers have become more discerning about insurance buying and with household incomes now being squeezed hard, it is incumbent on insurance providers to really listen to their customers and provide relevant products. This blog outlines how insurers can deliver a superior customer experience.
Speed and accuracy define personalised quoting for small business owners
The need for speed, accuracy and personalisation are reshaping the underwriting landscape for small commercial property risks. This blog sheds light on the latest advances in small commercial underwriting and how insurers can leverage accurate data to meet the needs of small business owners.
Efficient reinsurance management: The million dollar question
Reinsurance is a vital part of the insurance ecosystem, and yet the administration, calculation, and accounting processes between insurers and reinsurers are often siloed. This blog highlights three reasons why reinsurance management should be a top priority for insurers.
Tech trends #17: Connected cars and the future of motor insurance
Companies from Ford to Tesla are racing to rollout vehicles that connect with outside systems, promising whole new opportunities for P&C insurers - including personalised, "pay-how-you-drive" coverage, automated FNOL, and more. Watch this short video to find out more.
Data replaces doubt for small commercial underwriting
This blog highlights how an integrated predictive analytics model can help insurers to deliver underwriting excellence for different lines of business in different ways and the key benefits of personalising the underwriting process.
Intelligent communication platforms spur all-round improvements in claims performance
This blog highlights how intelligent communication platforms can drive noticeable improvements in claims performance and ensure insureds receive the personalisation that will make them loyal customers for years to come.
Shift exceeds expectations with underwriting risk detection
One of Shift’s European P&C clients conducted a review to identify applications for Shift’s AI decisioning capabilities, to address challenges for its underwriting team. This case study highlights how the insurer achieved £850k in annual projected underwriting risk mitigation within five months.