Technology Trends
1459 whitepapers and resources
Technology Trends
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences. By completing the workbook, you will gain insight into both where your customer experience is at its best, and where your customer experience is letting the customer down.
Exploring the impact of the ‘cost-of-living crisis’ on pet insurance sales and renewals
At a recent roundtable discussion hosted by Insurance Post, in collaboration with CRIF, an expert panel discussed the influence of the current cost-of-living crisis on pet insurance sales and renewals. This article provides a summary of the key discussion points.
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management. This blog sheds light on the top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
A conversation with ChatGPT on insurance use cases
As insurers continue to focus on providing more humanised experiences, generative AI technologies such as ChatGPT will likely play a role in the way that people, businesses, and insurers interact. To find out more, Duck Creek’s Rob Savitsky interviewed ChatGPT directly.
Insurance Taskmaster: Winner revealed
Having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner. In this season finale the winner of Insurance Taskmaster is revealed.
Corporate earthquake risk: The potential for building-specific risk transfer
Corporations can face costly losses after an earthquake, but insurance is becoming more expensive. As more corporates choose parametric earthquake insurance to cover their exposure, this report looks at how parametric earthquake insurance works and how sensor technology works to trigger policies.
Insurance Taskmaster: Insuring driverless flying taxis in Milton Keynes (2042)
The contestants are thrown forward to 2042, where a driverless flying taxi pilot is about to start in Milton Keynes. Watch this episode to find out how the teams fare as they bid to win the insurance and risk management contract for the pilot.