Technology Trends
1459 whitepapers and resources
Technology Trends
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. In this podcast, Duck Creek’s Rob Savitsky and Scott Field chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.
The evolution of ransomware - a cyber claims perspective
For brokers, it’s more important than ever to advise your clients on the risks that can lead to ransomware. In this article, Coalition's claims in-house counsel, Kirsten Mickelson, talks through the evolution of ransomware and provides an insurance claims perspective on ransomware and its impact.
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations. This blog sheds light on the trends shaping the future of insurance personalisation and three ways insurers can turn personalisation into a competitive advantage.
Property intelligence: Understanding and managing natural hazards
This report reviews the techniques and tools available today to help insurers understand, manage and mitigate natural hazard risk for properties they are insuring.
How we built Duck Creek with Andy Yohn
On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek.
Eight types of errors and omissions claims
In this article, Coalition's technology errors & omissions department shares eight examples of professional risks and how they could result in claims.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories. Designed for insurers, this guide provides everything you need to know about the IPT regulatory landscape.
Infographic: Policyholders want a superior claims experience
This infographic sheds light on policyholder feedback about their claims experiences, the factors influencing claims satisfaction levels and why insurers are turning to multi-party communication hubs to raise claims satisfaction scores.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive. Featuring profiles of 30 leading insurtech providers, this report provides some top tips for insurers on how to improve data ingestion and extraction.
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination. This case study focuses on how AXA Switzerland leveraged Shift Claims Fraud Detection, to detect fraudulent claims in real-time using AI.