IT Planning
363 whitepapers and resources
IT Planning and Management
Five steps to better customer & broker engagement
To attract and retain both customers and brokers, this report highlights why insurers need to implement a host of new portals. The report sheds light on existing obstacles, highlights the portals that provide the greatest ROI and offers five steps for insurers to accelerate portal development.
Supporting the Internet of Things
By 2020, somewhere between 25 and 50 billion devices will be connected to the Internet, with this hyper connectivity estimated to generate $2.3 trillion in revenue by 2025. It’s called the ‘Internet of Things’. This article studies how support organisations are planning for the IoT explosion.
Blog post: Digital initiatives shouldn't always start with the customer
When you think of digital transformation, it's tempting to only rework your customer-facing systems. But if you don't upgrade your back-end systems, your approach will fall short. This blog post highlights why insurers need to align back-end systems with customer-facing systems to ensure success.
Motor insurance consumer insights study 2016: Driverless cars - the road ahead
This whitepaper provides analysis of LexisNexis® Risk Solutions’ research study into the attitudes of over 1,000 UK motor insurance policyholders towards driverless cars.
Roundtable big data: What can big data do for the insurance industry?
With big data playing a bigger role across all industries, the big question is what it can do for the insurance sector? Post, in association with Callcredit, gathered a team of experts to discuss the potential ramifications of big data, including what exactly it means.
InsurTech strategies for the digital insurance age
To understand the different approaches insurance companies are taking to achieve digital transformation, OnBase in partnership with Post completed a Digital Strategy Survey. Based on input from over 70 IT decision makers, this whitepaper provides an in-depth analysis of the research findings.
Infographic: Building the digital insurer - Three priorities insurers must tackle with speed
This infographic illustrates why insurers must tackle three key priorities with unprecedented speed to achieve digital transformation. Areas covered: product development; customer experience; operational efficiency and insurance functions most impacted by digital.
Big data: A challenge and an opportunity for brokers
The rise in ‘big data’ could usher in a host of opportunities for insurers to expand their customer bases but it could also prove a test for brokers. This article studies the threats posed to brokers from ‘big data’ and highlights how brokers can still make themselves relevant in the digital world.
Low-code platforms help insurers accelerate digital initiatives
The relentless focus on “digital speed” is forcing insurers to reach for new approaches that enable delivery of new apps in days and weeks. Enter low-code development platforms. This article highlights how low-code platforms help insurers accelerate digital initiatives.
How insurers can invest in big data analytics to improve decision making
Big data and advanced analytics have begun to yield big payoffs for a few insurance companies and insurers globally plan to spend more on it over the next three to five years. This article highlights how big data can improve decisions in three key areas.