IT Planning
363 whitepapers and resources
IT Planning and Management
How customer data can be better leveraged by insurers and brokers
Based on research conducted by Post in association with Visionware, this whitepaper focuses on how insurers and brokers can make better use of policyholder insights to achieve a single customer view and improve cross-selling.
In depth: Exoskeletons - How wearable robotics could transform medical claims
It sounds like science fiction, but exoskeletons are increasingly being used in rehabilitation therapy and insurers are getting in on the act. Post’s article sheds light on how wearable robotics could transform medical claims.
Customer-centric differentiation in insurance: Meeting the data challenge
The insurance ecosystem, rocked by disruptive technological and competitive forces, has changed forever. Based on in-depth research, this report sheds light on how insurance companies are readying themselves for customer-centric differentiation.
Spotlight motor data: Increasing data use in the van sector
This article focuses on the van insurance sector and how intelligent data usage can help the sector to catch up with developments made in the personal lines space in relation to fraud prevention, pricing and customer service.
Single customer view buyers guide: What every technology buyer in insurance should know about mastering customer data
This guide is designed to help buyers in the insurance sector who are considering investment in Master Data Management technology to create a truly customer centric business.
Moving beyond the regulatory stick: Evangelising data improvement in insurance
The insurance industry is going through a significant period of change with tightening regulation, consolidation and the advancement of the digital agenda. This paper focuses on how data improvement initiatives can be a critical enabler to rising to the challenges facing insurers today.
How far away is our driverless future?
Autonomous vehicle technology is already here, but the infrastructure is still being worked on. In this article, motor industry expert Richard Aucock examines the driverless future and how legislation and car insurance may need to change to keep up with technology.
Are you ready for new data protection laws?
The General Data Protection Regulation will introduce new requirements for those processing personal data and tougher penalties for data breaches. This article explains what brokers and their customers need to know about the GDPR ahead of its implementation in 2018.
Modernising claims handling through technology
In this case study, Claims Consortium Group shares its understanding of the industry’s approach to technology and maps out the way forward for the claims handling sector to flourish within the existing digital age.
Megatrends: Internet of Things
One of the most prevalent of the megatrends for insurance that Fujitsu reviewed in early 2016, was that of the Internet of Things. In this whitepaper, discover how organisations can best prepare themselves for the rise of IoT and the challenges it poses, from data security to network management.