Digital transformation
341 whitepapers and resources
Insurance at risk: The search for safety in a changing world
This whitepaper explores why insurers must move to a more proactive, customer-centric operating model to protect their policyholders and their own businesses in a post-Covid-19 reality.
Video: Leading the way with SaaS
In this interactive Q&A video, Michael Jackowski, CEO at Duck Creek and Chris Griffith, CIO at UPC Insurance discuss how insurers can leverage SaaS to innovate faster, capture opportunities and exceed customer expectations.
SAS Insurance CX Summit
Watch the Virtual Insurance CX Summit on-demand to learn how to conduct interactive experiences with your customers, achieving real-time actions that bring in new policyholders and build loyalty among existing ones.
The digital future of insurance is now
How can insurance brokers emerge from the Covid-19 crisis and thrive into the future? This content focuses on why brokers should invest in their digital future today in order to build stronger bonds with customers, equip employees with the tools they need to succeed and become more resilient.
Video: How Covid-19 is impacting the insurance fraud landscape
In this five minute video, Vice President of Fraud & Security Intelligence Stu Bradley and Global Lead of Insurance Fraud Solutions David Hartley from SAS discuss the effects of Covid-19 on the insurance fraud landscape.
Real time decisions in insurance
This whitepaper paper explores how a centralised customer decision hub can help insurers drive new revenue opportunities, improve actuarial analysis, claims handling and fraud detection.
Preparing for the insurance customer of the future
Set against evolving customer needs and the digital marketplace is the changing nature of insurance products. This whitepaper focuses on how insurers and brokers can meet the digital challenge and prepare for the customer of the future.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.
Five ways insurance will change by 2025
This blog explores five ways insurance will change by 2025. Topics covered: achieving a joined-up customer understanding; transitioning from a digital business to an algorithmic business; risk prevention; tackling new fraudulent activity.
Leveraging digital to transform the customer journey
When thinking about claims and how operating models impact the customer journey, it is important to keep things simple – and digital. This was the key theme during the latest TINtech webinar. Read this blog to find out more.