Brokerage Management

839 whitepapers and resources

Brokerage Management

Tough conversations with clients

When a broker arrives to discuss insurance renewals it can be sorely tempting to take the ‘easy road’ – try to minimise insurance expenditure and keep a happy client. This article highlights the pitfalls of taking the ‘easy road’ and why the industry should focus on the right claims outcomes.

Remote working - what the FCA expects

The FCA has recently published its expectations for remote and hybrid working within regulated businesses - including insurance brokers. This article explores how Financial Conduct Authority rules could impact on home and hybrid working.