Business Management
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Business Management - White papers related to Business Management
How to manage anxiety around spiralling energy costs
One of the stressors many of us seem to be facing this winter is managing our anxiety due to the soaring costs of energy. ARAG’s partners at Vita Health Group have put together some top tips on how to keep your cool at home as the energy prices soar.
Inclusivity in insurance: Enabling customers with disabilities
In the UK 14.6 million people are classed as disabled and more than seven million people of working age have a disability. This article investigates how the insurance sector is catering for this vulnerable community – and managing this mainstream challenge.
Six ways to improve your financial health in 2023
In recent months, debt charities have warned of a “new wave of people” being pushed into debt due to increasing rent costs and higher interest rates. ARAG’s partners at Vita Health Group have put together some top tips on how to improve your financial health in 2023.
Coalition interviews cyber insurance broker Matthew Clark
Technology is transforming the way SMEs do business, but it’s also increasing cyber risk. Coalition chatted with Matthew Clark, Cyber Director at Partners& about his relationship with insurance, his views on the UK market and helping clients navigate the cyber risk landscape.
The world of work has changed - can you?
Post-pandemic insurance brokers are still trying to get to grips with how to strike a balance when it comes to where employees work. With the battle for talent fiercer than ever, Andrew Mawson, founder of AWA, offers some advice on remaining fit for purpose in 2023 – and beyond.
The small business cybersecurity guide
This guide to cybersecurity has been created with SMEs in mind - offering simple explanations of cybersecurity risks and measures that will help a business protect itself and understand the need for insurance.
Personalising the policy owner's experience throughout the policy lifecycle
The insurance policy lifecycle can have many stages, and when it comes to personalising experiences, policy sales, underwriting and claims offer some exciting opportunities. This blog highlights how insurers can personalise the policyholder experience throughout the policy lifecycle.
Three gifts commercial lines insurers can give their policyholders
For those in the insurance business, the best gift you can give your customers is an increase in peace of mind. This blog highlights three ways commercial lines insurers can brighten the day for the business owners and operators in their customer communities.
Guest blog with Microsoft's Srikanth Madani: EMEA insurers have their heads in the cloud, and that's a good thing
In this blog, Srikanth Chander Madani, Industry Advocate, Worldwide Financial Services, Microsoft Corporation, shines a spotlight on the cloud migration trend among EMEA insurers, and the key factors shaping their technology demands in 2023.
Customer retention: Mind the gap
Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.