Strategy
1169 whitepapers and resources
Strategy
Webinar: Digital insurance - Leveraging customer journeys for better business results
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
Blog: High-stakes cyber security
As high-profile, large-scale data breaches hit the headlines more and more regularly, the question of ‘cyber trust’ is becoming a key concern for increasingly discerning citizens. This blog post highlights why insurers must guard their customers' data wisely to maintain their trust.
The currency of cyber trust - your customers' attitudes to cyber security
This two page report highlights how effective cyber security is not only essential to insurance companies’ ability to innovate through technology, it’s now an important element of customer engagement.
Take 5 with Nancy Bewlay, AXA XL's Chief Underwriting Officer, Global Casualty
Traditionally, chief underwriting officers were called into underwriting situations to make decisions on the toughest risk, however a bigger part of the role today is keeping an eye on the big picture. In this Q&A, Nancy Bewlay, AXA XL’s CUO, Global Casualty sheds light on the role of a CUO in 2019.
Full year review 2018 by Simon McGinn
In this end of year review, Simon McGinn takes a look back at the past 12 months, considering various hot topics and issues like Brexit, legislative changes and the ongoing matter of broker market consolidation. This feature also looks at 2019 and beyond.
Insurance reconciliation research
Out-dated and manually intensive collection and reconciliation systems have a stranglehold on the insurance sector, stopping companies from getting any satisfaction from the moving feast of payments. This whitepaper sheds light on how the industry is managing this financial merry-go-round.
2018 - A regulatory reflection
2018 has seen many regulatory changes that have affected us all. We look back at the regulations that have been implemented and those coming up in 2019. Topics covered: Brexit; GDPR; IDD; SMCR; renewal transparency; succession planning; credit worthiness and affordability.
One in five brokers has contemplated leaving the industry due to stress
The majority of brokers admit to feeling stressed at work, many feel overwhelmed by work pressures. Workloads, regulation and pressure to hit targets are contributing to mental health issues. Ecclesiastical lifts the lid on the mental health issues facing brokers across the UK.
The road ahead for autonomous vehicles
It's only a matter of time until the majority of vehicles on our roads have some autonomous capabilities. Before this can happen, there are a lot of issues that need to be worked out to ensure safety and protect road users. Download this article to find out more.
Infographic: Prefill for home insurance - Faster, accurate and preferable
Based on the results of a recent LexisNexis Risk Solutions survey, this infographic illustrates consumer attitudes to having their data shared to prefill home insurance applications.