Strategy
1144 whitepapers and resources
Strategy
Insurance facing the challenges in building a diverse and inclusive workforce
The insurance industry recognises it has a diversity and inclusivity challenge which it is striving to solve, not least because insurance supports nearly all parts of society. This blog highlights the challenges facing the industry as it strives to build a diverse and inclusive workforce.
Hyperautomation in insurance
To win new business and build profitable long-term relationships, insurers can no longer afford to compete on price alone. This eBook explores how hyperautomation can help insurers deliver the digital enterprise through autonomous processes with intelligent decisioning at the core of every workflow.
Why ESG and digital transformation are inextricably linked for the insurance industry
From efficiently writing weather perils to reducing their carbon footprints, digital transformation offers insurers a fast track solution to meet their environmental, social and governance objectives. This spotlight focuses on why ESG and digital transformation are inextricably linked.
How to manage the most common motor insurance claims complaints using intelligent automation
This blog sheds light on some of the common motor insurance complaints identified by the Financial Ombudsman along with how intelligent automation can help motor insurers to transform customer experience.
An insurance policy to help protect the planet
It’s easy to believe motor insurance, equals emissions, equals one of the bad guys when it comes to protecting our planet. Yet scratch beneath the surface and there are considerable and long-lasting developments happening to address this perception. Read this blog to find out more.
How to meet your customers' insurance expectations now: Beat Elon Musk at his own game
Elon Musk has sent shockwaves across the industry, launching direct motor insurance for Tesla customers. If the insurance industry doesn’t start changing now, Tesla’s move will have a number of consequences. Download this content to find out why now is the time to embrace usage-based insurance.
Webinar - FinTech meets InsurTech: An unprecedented alliance in SME financial services
For the first time ever, insurance companies and banks will be able to empower their SME customers by providing them with an added-value joint proposition. Watch this webinar to find out how insurance companies can partner with banks to provide products that meet the priorities of SMEs.
Process mining in insurance
Many insurers are still at the beginning of their automation journey, and the concept of wide scale, digital transformation can be daunting. One place that insurers are choosing to begin is with process mining. This blog focuses on how insurers can accelerate automation with process intelligence.
Data culture: The insurance imperative for growth and resilience
The challenges facing the insurance industry have accelerated a shift in customer expectations for digital-first, streamlined and personalised relationships. This content highlights how creating a strong data culture can enable insurers to improve decision making and enhance the customer experience.
What insurance support do smaller brokers need?
Among the hubbub of Broker Expo, AXA Insurance and a selected panel of broker representatives gathered to discuss what smaller brokers are looking for in terms of insurance support within the industry. This article outlines four themes that emerged from the discussion.