Strategy

1144 whitepapers and resources

Strategy

Price matters but customers deserve more

The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.

The customer in control

At an exclusive roundtable, executives from leading insurance providers discussed the results of an independent survey, where 2000 consumers highlighted their experience with insurance companies. This report sheds light on the changing nature of insurance and how to build deeper customer engagement.

The end of dual pricing and what it means

Insurance Post and PayPal surveyed home and motor insurance specialists to explore the possible implications of the recent price-walking ban. This content highlights the key findings from the research, how consumer purchasing decisions could change and how the industry might adapt.

The case for pre-IPO revenue automation

What does revenue management have to do with taking a company public? This white paper highlights why IPO stakeholders should care about revenue management and how pre-IPO revenue automation can increase valuations, reduce the risk of compliance, and help IPO stakeholders meet their objectives.

Global consumer insurance insights

Based on feedback from 2,000 insurance consumers from around the world, this whitepaper sheds light on what P&C insurers are doing well, consumer buying preferences and five central calls to action for the insurance market to take in 2022.