Strategy
1169 whitepapers and resources
Strategy
UK motor insurance insights: Managing the challenges of digital risk
This report sheds light on the results of a Lexis Nexis research study examining current views of UK personal lines motor insurers across a wide range of issues. The report uncovers motor insurers’ views on the opportunities, risks and challenges presented by digitisation.
Video: Strategic digital transformation across insurance
This video explores how insurance customers are developing strategic, smart, and agile solutions to digitally transform their business to excel in today's changing world.
How can businesses prepare for Brexit?
Formal negotiations have begun to bring about the UK’s withdrawal from the European Union. Our latest roundtable event heard businesses’ concerns over Brexit and offered helpful guidance. This article looks at what the roundtable revealed about how you can prepare for the potential impact of Brexit.
How insurers can prepare for the digital revolution
Successful insurers are reimagining their business models, transforming business processes, and enabling their workforce to deliver new customer value and live outcomes in the digital economy. This paper explores the emerging trends and answers fundamental questions about the future of insurance.
Roundtable: Digital is an attitude
With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, CTO for the WPA Group, envisages long and complex policies with drawn-out claims processes becoming history in the not-too-distant future.
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.
How can insurers and brokers help ICT clients tackle heightened risks?
The ICT sector in Asia-Pacific is booming with many companies experiencing rapid growth. This whitepaper sheds light on this buoyant sector and highlights how brokers can help ICT clients tackle heightened risks, whilst avoiding the perils of underinsurance.