Strategy

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Strategy

How can businesses prepare for Brexit?

Formal negotiations have begun to bring about the UK’s withdrawal from the European Union. Our latest roundtable event heard businesses’ concerns over Brexit and offered helpful guidance. This article looks at what the roundtable revealed about how you can prepare for the potential impact of Brexit.

Roundtable: Digital is an attitude

With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.

Blog: Keeping up with the customers

Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.

Blog: How artificial intelligence will simplify insurance

While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, CTO for the WPA Group, envisages long and complex policies with drawn-out claims processes becoming history in the not-too-distant future.

Roundtable: How will brokers stay ahead in business?

At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.