Strategy
1144 whitepapers and resources
Strategy
Preventing ransomware – precautionary steps to take
You will have read about the NHS and many other organisations being impacted by a new strain of ransomware. This article sheds light on the threat posed by ransomware and outlines some precautionary steps you can take to avoid ransomware from infecting your system.
In-depth: Complex risks
Complex risks present challenges and it’s getting tougher too. New risks are emerging and business models are also changing, with many smaller companies now having a global remit. This In-depth sheds light on how brokers can ensure that clients of all sizes and budgets can find the right cover.
Brokers and claims: The times they are a changin'
Insurance Post in association with Davies Group recently surveyed over 100 UK brokers to uncover how important claims are viewed within their businesses. This whitepaper sheds light on the research findings and highlights how brokers are playing a more proactive role in the claims process.
SME: Focus on small fleet
Technology is radically changing the way brokers should be approaching how they find cover for commercial cars and vehicles. Download this article to find out more.
SMEs: Reaching a new market
D&O insurance might have been around for decades, but it is really only in the last few years that it has come into its own for companies at the smaller end of the SME spectrum. This article highlights how brokers and providers can step up to help SMEs get the cover they need.
Webinar: The digital insurer - meeting the needs of Millennials
Insurers need to be ready to take advantage of new technology to deepen their interactions and move to the next level of customer engagement. This webinar will explore how they can achieve this transition and what the future customer relationship will look like.
The future of commercial insurance broking
This report analyses the present state of the UK's SME commercial insurance broking market and looks forward ten years to how the market, and those working within it, will need to adapt and change to be both relevant and successful in 2027.
Capturing hearts, minds and market share: How connected insurers are improving customer retention
How can insurers keep – and hopefully even expand – diverse customer sets? What factors drive retention and loyalty? This report sheds light on customers' relationships with insurers, what they perceive as valuable and in what ways they would like to interact and obtain new services going forward.
Understanding customers and risk: Your cognitive future in the insurance industry
For insurance, cognitive computing has indeed arrived, and its potential to transform the industry is enormous. Already, cognitive systems are driving customer engagement through virtual digital agents and improving decisions for underwriters. This report highlights the implications for insurers.
Cloud computing for insurance
The cloud represents enormous opportunities for change in the insurance industry as organisations strive to accelerate business transformation, reduce costs and gain access to new markets. This whitepaper sheds light on how insurers are already reaping the benefits of cloud computing.