Business Performance Management
398 whitepapers and resources
Business Performance Management
Digital transformation: Bridging the gap between expectations and outcomes
Digital transformation is front and center for all of our customers today, but the promise of digital has yet to be achieved. To find out more about what’s behind the gap between expectations and outcomes, EXL partnered with Harvard Business Review Analytic Services to survey over 800 executives.
Reconciliation: The multi-million pound impact on the insurance industry
Reconciliation is a vital component of any organisation’s accounting practices and insurance companies are no different. New research reveals the reconciliation challenge facing the insurance industry and the ways insurance firms are increasingly looking to improve and automate reconciliation.
Video: Zurich transforms its global finance and accounting operations
In this video, Steve Birks, head of shared service delivery and Haug Scharnowski, head of finance operations talk about how EXL is leveraging its insurance and finance & accounting expertise to help Zurich transform its global finance and accounting operations.
Promise and potential: How data and analytics are shaping the UK home insurance market
LexisNexis Risk Solutions recently completed a comprehensive study on how digitisation is affecting UK home insurers. This report examines current views on the role and potential of data and analytics within the home insurance industry.
Succeeding with digital transformation: Roles and challenges of key insurance enterprise stakeholders
The chief digital (or data) officer, chief underwriting officer and chief information officer have critical roles to play in the DX process for insurers. In this whitepaper, we clarify the roles and challenges of these key stakeholders in achieving three essential pillars of digital transformation.
Moving from a digital insurance business to a cognitive insurance business
This whitepaper sheds light on the characteristics of a cognitive insurance business and provides specific examples of how established insurers and insurtech start-ups are leveraging cognitive/AI technology to transform their organisations.
Roundtable: Digital innovation in commercial lines
Are commercial lines less propitious to innovation than personal lines? Or is the sector just less vocal about it? Post gathered a roundtable of industry experts to discuss data applications, data exploitation, data possession and… human interaction.
Countering fraud in the new 'micro-duration' insurance space
Within insurance, one of the recent trends to emerge can be categorised as the development of 'on demand' or 'micro-duration' insurance. This whitepaper studies how insurers are reacting to changing consumer needs and the impact upon claims management and counter-fraud activities.
Insurance 360: Customer, risk and operations data
This whitepaper addresses the key issues the insurance industry is facing today and provides a technology perspective for achieving a complete view of your customer and risk practices, as well as a means to streamline operational efficiency.
Webinar: Why AI should be part of your strategic roadmap
The opportunities afforded by the use of big data and artificial intelligence have never been greater. In this webinar, our expert panel discuss and dissect the benefits of analytics and AI, as well as dispelling myths that until now might have dissuaded businesses from exploring it as an option.