Business Performance Management
398 whitepapers and resources
Business Performance Management
Commercial underwriting: Do you really know your customer?
The long-term success of an insurance company depends on a great many factors and one of the most important factors is ‘selection at the gate’. This e-book deals with the question of how automated risk assessment can play an important role in the commercial risk underwriting process.
Claims management solution: Faster, more efficient claims processing
Accessing and processing claims content is often time-consuming and inefficient, resulting in customer dissatisfaction. This content outlines how Alfresco’s claims management solution can help insurers to manage the astronomical rise in volume and types of content associated with modern claims.
Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA
HFS, with support from Blue Prism, is showcasing real enterprise journeys with RPA. This report spotlights Old Mutual, an African financial services group, on its quest for improved operational efficiency using RPA.
Infographic: What does the future of work look like?
A new survey of over 6,700 employees and business leaders found that RPA and automation are leading digital transformation in this new economic reality. This infographic highlights what the future of work looks like.
Transform inefficient operations: Leverage intelligent automation to drive efficiency, agility and performance
At Blue Prism Cloud’s recent roundtable event, an expert panel discussed how insurers can transform any inefficient operations they may have and improve their performance by leveraging intelligent automation. This article provides a summary of the discussion and the key points raised.
How insurance companies can adapt to the new normal
Covid-19 has placed a plethora of challenges on insurers, not only in how they work, but also on how they interact with consumers. This content focuses on what the ‘new normal’ will look like for insurance companies and how they can adapt to succeed in a new environment.
Taking automation to the next level: How to scale RPA from the tactical to the strategic
Many companies have dipped their toes into automation, but moving from fragmented experimentation to transformational scaling has often been elusive. This report offers practical guidance to senior decision makers looking to both start and scale automation within their organisations.
How to prepare your workforce for automation
An organisation’s success with automation fundamentally relies upon the ability to balance the needs of its human workforce with the operational benefits of a digital workforce. Designed for business leaders, this guide focuses on how to prepare your workforce for automation.
How insurers can leverage digital labour to enable resilience
Insurance leaders responding to the economic impact of Covid-19 face the tough task of balancing customer services with cost reduction targets. With digital technologies set to play a crucial role going forward, this content focuses on how insurers can leverage digital labour to enable resilience.
Transform underwriting and claims with intelligent automation
In this webinar, a panel of insurance industry speakers discuss how intelligent automation is helping to transform inefficient operations across underwriting, claims and fraud. Watch this webinar to learn how Covid-19 is pushing automation up the operations agenda and the implications for insurers.