Business Performance Management
393 whitepapers and resources
Business Performance Management
The value of intelligent automation in powering a post-Covid-19 economic recovery
Organisations around the world are now figuring out what the ‘new normal’ is and what operational and resourcing changes need to be made to remain viable during this recovery period. This whitepaper explores the value of intelligent automation in the current economic climate and beyond.
Best practice guide: Essential steps to digitising and transforming your claims process
Claims content is a growing struggle for insurers as front-line claims teams tackle the skyrocketing volume of digital media. This best practice guide provides advice to specialists on how to tame claims content chaos and the technologies available to help insurers transform their claims processes.
Commercial insurance: Fighting fraud with one hand tied behind our backs
Given the disparity in data gathered, is it any wonder that there is a migration of fraud from personal lines to the soft underbelly of commercial insurance? This content highlights how commercial insurers can better understand the ownership structures of organisations in order to combat fraud.
A view on the future of insurance fraud analytics
Now is the time for insurance companies to revolutionise their fraud analytics capabilities. Download this content to find out how insurers can leverage artificial intelligence to serve honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation.
Redefining diversity to drive growth and shore up organisational resilience in insurance
Now, more than ever, diversity is a recurring theme in our conversations with insurance leaders. This content focuses on why insurance companies first need to redefine diversity before they can meaningfully embed it into their cultures and reap the true benefits.
Commercial underwriting: Do you really know your customer?
The long-term success of an insurance company depends on a great many factors and one of the most important factors is ‘selection at the gate’. This e-book deals with the question of how automated risk assessment can play an important role in the commercial risk underwriting process.
Claims management solution: Faster, more efficient claims processing
Accessing and processing claims content is often time-consuming and inefficient, resulting in customer dissatisfaction. This content outlines how Alfresco’s claims management solution can help insurers to manage the astronomical rise in volume and types of content associated with modern claims.
Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA
HFS, with support from Blue Prism, is showcasing real enterprise journeys with RPA. This report spotlights Old Mutual, an African financial services group, on its quest for improved operational efficiency using RPA.
Infographic: What does the future of work look like?
A new survey of over 6,700 employees and business leaders found that RPA and automation are leading digital transformation in this new economic reality. This infographic highlights what the future of work looks like.
Transform inefficient operations: Leverage intelligent automation to drive efficiency, agility and performance
At Blue Prism Cloud’s recent roundtable event, an expert panel discussed how insurers can transform any inefficient operations they may have and improve their performance by leveraging intelligent automation. This article provides a summary of the discussion and the key points raised.