Business Management
2117 whitepapers and resources
Business Management - White papers related to Business Management
Research state of the risk management nation: Future proofing
The final section of Post’s research on risk management looks to the future and Michèle Bacchus asks the risk managers how they think insurance will fit into the digital world.
Then and now: Twenty years of evolution in the broking sector
Twenty years ago IMCG conducted three annual surveys into brokers’ strategy and marketing for Insurance Age. IMCG have just repeated the survey and this supplement compares two very different landscapes which provide a unique insight into how the market has progressed and what the future might hold.
Research state of the risk management nation: Services
In the third part of this research, Michèle Bacchus asks the risk managers whether commoditisation is a concern and discusses the merits of the services offered by the insurance industry.
The decision making process for consumers purchasing a new insurance policy
This whitepaper sheds light on the decision making process insurance buyers go through when purchasing a new policy and the factors influencing their purchasing decision. The paper also provides advice to insurers on how to smooth the journey for potential customers during three critical stages.
Disruptive influences: Technology, politics and change in the financial sector
This report looks at the new risks emerging from the new wave of digital change and what challenges this presents for public policy regulation and wider society.
Insurance and customer communications management: Give consumers what they want
This paper explores the significant shift in consumer communication expectations, the traditional hurdles that insurers face and how these can be overcome with a broad CCM vision based on practical, achievable business goals.
Keeping pace with the modern customer
Enlightened customers demand ease, speed and consistency no matter how they choose to connect with companies. This whitepaper focuses on why businesses need to embrace the speed and agility of today’s consumer or risk alienating their most critical stakeholders.
Expertise from A-Z: Taking stock of the year so far
Six months into 2016, what have been the highs and lows for the insurance industry – and what does the rest of the year have in store? Download this article to find out more.
How business rule automation helps insurers deal with digital disruption
Digital disruption is creating big challenges for insurers and the need to streamline high-stakes decisions, combined with low industry margins, makes technology massively important. This whitepaper studies how business rule automation helps insurers deal with digital disruption.
Future proofing broking: The views of the next and current generation of brokers
The word most often used to describe brokers is ‘resilience’ - but being able to stand firm in a fast moving market is not enough. Based on input from rising stars and senior brokers, this whitepaper provides some clear-cut guidance as to how the broking industry can flourish into the future.