Business Management
2189 whitepapers and resources
Business Management - White papers related to Business Management
Insurance risk study: Global risk, profitability and growth metrics
This is a companion volume to Global insurance market opportunities that includes the industry's leading set of risk parameters for modelling and benchmarking underwriting risk and global profitability.
Video: SME underinsurance with Harriet Conway
In this video, Allianz' SME customer experience manager Harriet Conway discusses how insurers can better serve the needs of their SME customers.
Expertise from A-Z - Underinsurance: Protecting customer outcomes
With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive? This article highlights how insurers can use data to better inform brokers and their SME clients about whether they have the relevant levels of coverage in place to improve the claims experience.
A guide to underinsurance for Aviva private clients
What is underinsurance and how does it impact you? In this guide we’ll detail this frequently overlooked issue and how you can take steps to avoid it becoming an issue in your life.
Insurance risk study: Global market opportunities - riding the innovation wave
This report studies the current risk environment as well as the ability and willingness of insurers and capital providers to address the risks we face today. This edition pays greater attention to the forces of innovation and disruption that now confront the industry.
Expertise from A-Z - Underinsurance: Fixing the SME market
The FCA’s thematic review into the handling of insurance claims for SMEs published more than year ago, concluded that SMEs are underinsured and their claims experience is unsatisfactory. Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?
Risk management - broker bias: Conflict and commission
This year’s annual survey from the Association of Insurance and Risk Managers revealed that concern over broker conflicts of interest is on the rise. Post's article highlights why these concerns are gaining traction and what brokers can do to reassure customers they are getting the best deal.
Claims - fires: Fanning the flames
Despite a continuing reduction in the number of fires, the cost of blazes is actually increasing. Post's article studies the top ten causes of domestic fires and what can be done to educate the public about the risks involved.
Increasing transparency and engagement at renewal in general insurance markets
We have had concerns about poor consumer outcomes arising from pricing practices at the point of renewal in general insurance. This policy statement reports on the main issues arising from consultation paper 15/41, 'Increasing transparency and engagement at renewal in general insurance markets'.
Thematic review: Principals and their appointed representatives in the general insurance sector
This report sets out the findings from our thematic review of principal firms and their appointed representatives in the general insurance sector. The review focused on principal firms’ understanding of their responsibilities for their appointed representatives and oversight of their activities.