Business Management
2174 whitepapers and resources
Business Management - White papers related to Business Management
Insurance post Brexit - Why insurers would benefit from a fresh approach to agile operations
Following Brexit, insurers are faced with a need for greater agility and flexibility. This blog looks at why insurers need to look at holistic solutions that span geographic boundaries to improve customer engagement. The blog also highlights the emergence of PureCloud as a tool to enhance agility.
Bad reviews are good for business: Harnessing the power of negative reviews
Bad reviews can help your business – it runs counter to every marketer’s instinct. This whitepaper will show you the benefits bad reviews can bring, and how to deal with negative feedback to transform criticism into extra sales.
P&C claims in the digital era: Managing digital content and processes
This whitepaper sheds light on how leading P&C insurers are moving beyond the claims transaction and leveraging advanced technologies to create a new digital claims environment. The paper highlights the opportunities available for insurers to improve performance and enhance the customer experience.
Video: Expertise from A-to-Z with Glen Clarke of Allianz discussing the sharing economy
With companies such as Uber and AirBnB taking huge chunks of their respective industries, the sharing economy is here to stay. In this video, Allianz's head of transformational propositions Glen Clarke discusses the key risks and threats for insurers involved as well as the principal challenges.
Video: ARAG - Double-digit growth for 2015
In this video, watch Tony Buss, ARAG’s Managing Director, presenting 12% growth in premium under management for 2015, its ninth full year of trading. Its Gross Written Premium (GWP) under management has increased from £39.6m in 2014 to £44.3m in 2015, generating a pre-tax profit of £2.7 million.
Video: How does the Insurance Act affect brokers and their customers?
In this video, LV= Broker's Kevin Hawkins, head of commercial property & liability underwriting, talks about the Insurance Act, what the changes are and how they affect brokers and their customers. Topics covered: duty of disclosure; fair presentation of risk guarantee; the Enterprise Act;…
The broker magazine: Issue 3 2016
Geared towards brokers, BIBA's latest magazine covers the latest developments within the insurance industry and provides strategic advice to managers. In this issue: expert views on the Insurance Act; results of CMA probe into motor insurance; professional indemnity; FCA watch.
A BIBA broker's guide to the General Data Protection Regulation
On 25 May 2018 we will all be obliged to comply with the General Data Protection Regulation which replaces the UK Data Protection Act 1998. This whitepaper studies the implications for brokers and why they’ll need a greater command over the data they hold, why it is held and for how long.
Expertise from A-Z - Sharing economy: Collaborate, insure and prosper
The sharing economy is booming, with new businesses constantly bringing new offerings to market and insurance is playing a major role in supporting such innovation. This article studies the opportunities, threats and risks for insurers.
Roundtable: The future of the insurance industry
One of the big challenges the insurance industry faces is adapting to the increasing use of technology. Post recently gathered a group of Chartered Insurance Institute young generation members and asked them to present their ideas of what the customer focused insurer of the future might look like.