Technology Trends
1470 whitepapers and resources
Technology Trends
Capitalising on compliance
Increasing regulation is placing pressure on insurance organisations to change the way they do business. This short article highlights why there needs to be a cultural shift in the way the industry views regulatory reporting and why data should be at the forefront of this important change.
Why APP fraud could hit corporates hard
Authorised push payment (APP) fraud occurs when a fraudster tricks a consumer or business into making a payment to an account under their control. This article focuses on the emergence of APP fraud, why businesses are vulnerable and the steps they can take to mitigate the risks.
Ethical AI: A quick-start guide for executives
To unlock the potential of Artificial Intelligence (AI) both to optimise and even transform organisations, we need to be clear-eyed about the issues we need to manage. This report sheds light on the key AI ethics issues for business and how you can build AI ethics into your organisation.
Cybersecurity budgets: Why big money doesn’t necessarily mean big security
A company’s cybersecurity budget tells only part of the story when it comes to whether or not the company is prepared for a cyber attack or other event. This article highlights some additional factors companies need to consider when attempting to mitigate against cyber risks.
Understanding and managing medical technology risk
In this article, Markel’s specialist technology underwriting team lays out the impact of key technology developments in the medical space, the risks facing UK SMEs operating in this sector and how SMEs can mitigate these risks through specialist insurance cover.
Digital Broker Annual Report 2019
Based on input from 850 independent brokers, this report sheds light on the findings from the fourth annual Applied Digital Broker Survey. The report examines technology use within the broking space, five core competencies of a digital broker and why becoming a digital broker matters.
Technology can help insurers respond to FCA on charges of poor customer service
Back in April, the CEOs of UK insurers, brokers, and other providers, received a letter from the Financial Conduct Authority telling them to address poor customer service. This blog highlights how technologies can help insurers to manage and enhance customer relationships.
Five steps to accelerate insurance product innovation
In the digital age disruption is inevitable and insurers must decide whether they will be among the disruptors or one of their casualties. With insurers racing to develop innovative new products through digital channels, this guide focuses on five steps to accelerate insurance product innovation.
Winning customer experiences in banking & insurance
Based on research conducted by Collinson, this report sheds light on why customer experience is evolving, why it’s so important to get right now than ever before and what you can actually do to improve and enhance the experience of your customers.
Insurance customer centricity is all about data
Facing mounting pressure to get to know their customers better, insurance companies are now realising the importance of being customer-centric. This blog highlights why the industry’s ability to become truly customer-centric depends on its willingness to embrace modern database technology.