Technology Trends
1470 whitepapers and resources
Technology Trends
Special report: The future of personal lines
Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.
Vlog with Bill Madison: Our purpose at LexisNexis Risk Solutions, how we're investing for vehicle connectivity and for the future
The emergence of the IoT, telematics, and connected devices means businesses are having to plan for the fundamental transformation that is forming. This video describes how LexisNexis Risk Solutions is helping to bring data assets right to the forefront of every touchpoint in the connected world.
Taking the pain out of claims
For insurers, each customer interaction needs to be treated like a critical moment of truth, particularly in the claims process. This whitepaper focuses on how insurers can improve the customer claims journey by combining a personalised service with a digital and self-service experience.
How your software vendor's cloud journey can drive increased value to your organisation
While it’s easy to look at the most current software version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? This article highlights how your software vendor’s cloud journey can drive increased value to your organisation.
Building the business case for delivering smarter customer experiences
This infographic features five ways a customer experience strategy can help organisations retain and attract customers whilst helping you to build a business case for delivering differentiated and smarter customer experiences.
Vlog with Bill Madison: The challenges and opportunities for data analytics in different insurance markets
In this video Bill Madison, CEO Insurance, LexisNexis Risk Solutions, takes a close look at the challenges and opportunities for data analytics in different insurance markets around the world and how these markets are in different points of evolution.
Vlog with Bill Madison: Living the change for insurance with IoT and the connected world
In this video Bill Madison, CEO Insurance, LexisNexis Risk Solutions, takes a look into the connected world, to the Internet of Things (IoT), and why new types of data knowledge and data insight from smart devices are going to be so important for insurance.
Roots manoeuvre: IoT helps insurers join the dots
This blog highlights how insurers are already making use of the Internet of Things (IoT) in motor insurance and how IoT can help insurers manage risks and claims in other areas including residential property, commercial property and general liability.
GDPR 2.0: One year later
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
Insurance providers' digital edge playbook
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.