Regulation
333 whitepapers and resources
Regulation
Home insurance: Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, this article examines what is behind settlement delays and how providers are managing expectations.
Navigating data breach compensation claims
The extent to which damages can be claimed in the event of a data breach has been a hot topic over the last few years. This article looks at the key cases for data breach claims and considers whether English Courts are diverging from EU Courts on this issue and what is next for data breach claims.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.
Better motor claims are no accident
The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.
How can insurance providers overcome compliance barriers and leverage technology to thrive in the face of regulatory pressures?
This research report explores the challenges posed by the ever-evolving regulatory landscape, the transformative impact of RegTech and how your organisation can stay ahead of the curve.
Delivering better justice
The spring is always a busy time for ARAG, but this year has been exceptional. This blog provides an update on ARAG’s activities so far in 2024 and why, regardless of the next government, the business will be ready to adapt its policies and operations to provide access to justice for clients.
Simplifying holiday pay: Government changes to holiday pay and entitlement
On 1 January 2024, the government introduced changes to the Working Time Regulations which aimed to simplify holiday entitlement and holiday pay calculations. This content sheds light on the specific changes and highlights some practical steps for employers.
The biggest questions that insurers face about their use of artificial intelligence
This guide created by Mind Foundry, investigates the biggest questions that insurers face about their use of artificial intelligence, and why now is the time to embrace the concept of AI governance.
Tackling turbulence for pet insurers
Pet insurance premiums remain approximately 20% higher than 12 months ago, whilst pet insurers are also facing regulatory scrutiny. In this article, Sara Costantini, CRIF’s regional director for the UK and Ireland highlights how pet insurers can navigate challenging market conditions.
How maternity, adoption and shared parental leave regulations are changing this year
On 11 December 2023 the draft Maternity Leave, Adoption Leave and Shared Parental Leave (Amendment) Regulations 2024 were laid. The changes arising from these regulations came into force on 6 April 2024. This blog provides an overview of the changes.