Regulation
351 whitepapers and resources
Regulation
Employment law update
The upcoming changes to employment law in the UK for 2025 are set to bring significant transformations to the workplace and have far-reaching consequences for businesses. John McGrath from ARAG Law summarises the key areas for change and possible consequences for businesses to look out for.
Ensuring essential insurance satisfies the consumer
After the FOS stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, this article examines how the differences between standard and essential policies are communicated.
What insurers should know about the FCA’s anti-greenwashing rule
This article explains how the Financial Conduct Authority’s new anti-greenwashing rule will, in the long term, mitigate the risk of claims brought in the insurance sector so long as providers review their communications.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.
What is truly behind the uptick in travel insurance complaints?
This article argues why travel insurers who try to claim 99.993% of holidaymakers are happy with their products and services should reconsider the way they look at customer complaints.
Spotlight: Better terms for the GTA?
Industry guidelines and protocols covering replacement vehicles and repairs haven’t always met with consensus from insurers and credit hire firms. This article focuses on how the new General Terms of Agreement might fare.
Video: How to meet the FCA’s expectations
In this Insurance Post top tips video, Michael Sicsic founder and managing partner of Sicsic Advisory, explains how insurers can articulate the way they make money to satisfy the Financial Conduct Authority.