Regulation
333 whitepapers and resources
Regulation
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
2021 data privacy regulations for insurance companies to know
Staying compliant and keeping customers’ data safe must be a top priority for all insurers. This blog provides a breakdown of some of the most important global legislation that will impact insurance operations, and the steps insurers can take to protect data privacy.
Driving a data-fuelled insurance business
New regulatory and accounting requirements, changing customer expectations and competitive forces are leading many insurance companies to re-evaluate their approach to data management. This white paper focuses on how insurance companies can reap the benefits of a data-fuelled insurance business.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
Video: Compliance and regulatory update
The legislative and regulatory environment, already a major concern for insurance brokers, has radically changed in 2020. In this video, Branko Bjelobaba, principal and owner, Branko Ltd and David Sparkes, head of compliance and training, BIBA, provide a compliance and regulatory update.
How insurance companies can work towards meeting the FCA guidance around affordability checks
Financial inclusion, including affordability, is a core priority of regulators and businesses. This on-demand webinar looks at how insurance companies can work towards meeting the FCA guidance around affordability checks.
How data sharing supports the principles of treating customers fairly
In a world changed by the Covid-19 pandemic, treating customers fairly has taken on new meaning. This blog highlights how insurance providers can meet the changing needs and expectations of customers by having a clear view of the individual’s risk at each stage of the customer journey.
Achieving effective data management in the insurance industry
In 2020 there is a significant opportunity for the insurance industry to unlock the potential of the data available and change the somewhat frustrated historical relationships firms have previously had with their data. This content highlights how insurers can achieve effective data management.
Deeply embedded data based operations in insurance
Data is no doubt a topic that underpins the move to a new digital future. Watch this video for advice on how to manage data internally and how data can be used to assess the impact of your workforce.
Why improving data management and matching is key to future success for insurers
Driven by regulation and evolving customer needs, insurers are under increasing pressure to improve data management. Produced by Experian, this blog focuses on how enriching data can help insurers to identify dual pricing, prevent fraud and reduce customer dissatisfaction.