Regulation
333 whitepapers and resources
Regulation
KYC and AML: Your essential guide to intelligent automation in finance compliance
From the first touch point to the later ‘back book’ checks, financial institutions have to work hard to get regulations to work together with customer experience. This guide focuses on how organisations can use intelligent automation to strike a balance between compliance and customer experience.
The future for captives: A strategic global business service model
It's getting harder to remain a captive. Income is down, CAT losses are up, and customers are demanding new forms of interaction which necessitate investments in digital technologies. This content looks at how captives can leverage specific digital technologies to address global challenges.
FOIL Digest February 2020
FOIL's Digest provides an overview of the latest legal issues impacting the insurance industry. Topics covered: whiplash reforms update; proposal for a draft Fatal Accidents Act 1976 (FAA) (Remedial) Order 2019; the Civil Justice Council and vulnerable witnesses; rehabilitation SFT Roundtable.
The opportunity for legal expenses insurance in a post-reform world
The government’s Civil Liability Act has created a world of pain for stakeholders, with unintended consequences from the reforms surfacing by the week. In this blog, Minster Law’s CEO Shirley Woolham asks how legal expenses insurance can help in the post-reform world.
In-depth: Are wholesalers giving retail brokers a fair deal?
Nearly one year on from the publication of the FCA’s final report for its Wholesale Insurance Broker Market Study, this in-depth feature looks at whether the market has addressed the regulator’s concerns and whether wholesalers are giving retail brokers a fair deal.
GDPR and cyber risk
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
Capitalising on compliance
Increasing regulation is placing pressure on insurance organisations to change the way they do business. This short article highlights why there needs to be a cultural shift in the way the industry views regulatory reporting and why data should be at the forefront of this important change.
Technology can help insurers respond to FCA on charges of poor customer service
Back in April, the CEOs of UK insurers, brokers, and other providers, received a letter from the Financial Conduct Authority telling them to address poor customer service. This blog highlights how technologies can help insurers to manage and enhance customer relationships.
GDPR: A catalyst for the European cyber market
In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
The complex world of scheme compliance
Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.