Technology Trends
1499 whitepapers and resources
Technology Trends
P&C claims in the digital era: Managing digital content and processes
This whitepaper sheds light on how leading P&C insurers are moving beyond the claims transaction and leveraging advanced technologies to create a new digital claims environment. The paper highlights the opportunities available for insurers to improve performance and enhance the customer experience.
Expertise from A-Z - Sharing economy: Learning to share
With the sharing economy set to rocket in value over the next 10 years, the changing attitude of the younger generation means insurers need to ditch their ‘one size fits all’ approach to insurance. Download this article to find out more.
Expertise from A-Z - Sharing economy: Collaborate, insure and prosper
The sharing economy is booming, with new businesses constantly bringing new offerings to market and insurance is playing a major role in supporting such innovation. This article studies the opportunities, threats and risks for insurers.
Roundtable: Motor Insurance World - How to grow telematics
Post’s first Motor Insurance World conference hosted a VIP roundtable, debating how insurers can grow telematics propositions in the UK and help motor insurance shed its distress purchase tag.
Roundtable: The future of the insurance industry
One of the big challenges the insurance industry faces is adapting to the increasing use of technology. Post recently gathered a group of Chartered Insurance Institute young generation members and asked them to present their ideas of what the customer focused insurer of the future might look like.
Video: What is ADAS?
Advanced Driver Assistance Systems (ADAS) are technologies developed to automate, adapt or enhance vehicle systems for safety and better driving. This video highlights how safety features are designed to avoid collisions and accidents.
Using data to gain competitive advantage at point of quote – don’t follow the flock
Across the insurance industry, point of quote data checks are increasingly used to ensure the correct risk assessment is undertaken. This article highlights how insurers can leverage data enrichment techniques as part of their underwriting strategy and outperform the competition.
In depth: Connected home
Connected homes present insurers with the opportunity to move beyond the traditional ‘promise to pay’ model and towards a product consumers interact with on a regular basis. This article looks at whether insurers are ready to seize the tangible opportunities available.
Infographic: Small degree, big impact - Why driver assist systems should be on your radar
It's estimated that 1,100 lives will be saved and 122,860 casualties avoided by accurately calibrated systems in the next decade. This infographic illustrates why driver assist systems should be on your radar.
Omnichannel is no longer optional: Connecting the contact centre customer experience
Omnichannel engagement nearly triples customer retention. This whitepaper highlights why it’s critical for customer service providers, across all industries, to master omnichannel service in order to create a seamless, informed experience – no matter how the customer chooses to interact with you.