Automation
321 whitepapers and resources
Leveraging personalised insurance to meet customers' needs
A McKinsey & Company report states that “personalisation is the future of insurance marketing.” This blog focuses on the increasing importance of personalised insurance, the benefits of personalised insurance and how to develop a personalised insurance offering.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Combining technology with empathy to strengthen the insurance claims process
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
Five automated machine learning solutions for P&C insurance
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
The automation of personal motor claims and policy management: Balancing speed & service
With digital insurance largely becoming the status quo in the motor insurance industry, this blog highlights what personal motor insurance automation entails, the benefits of automation for personal motor insurance and the challenges insurers face with automation.
Embracing AI: How automated machine learning is revolutionising the insurance industry
This report covers some of the key challenges facing the insurance industry today and how AI, specifically automated machine learning, can make a critical impact on underwriting, pricing, loss control and claims.
Reimagining insurance claims with AI and machine learning
This eBook focuses on how insurers can leverage AI and machine learning to intelligently analyse large amounts of data in order to manage claims efficiently and accurately, improve the customer journey and increase profitability.
How easy is it to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims?
In this snippet from a recent motor claims webinar, an insurance panel featuring Hugh Pelling from Blue Prism, Neil Ashley of Aviva, and Peter Edgar of RSA discuss how easy it is to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims.
Becoming strategic with intelligent automation: What a difference a crisis makes
For those automating work and augmenting knowledge tasks, the Covid-19 crisis presented a big question: go big, or hunker down? Part one of the ‘Becoming strategic with intelligent automation’ series focuses on how leading businesses responded to the Covid-19 pandemic and how the choice played out.
Creating a better life insurance claims experience for customers through automation
This video explains some of the challenges with managing life insurance claims, and the importance of customer experience at a difficult time. Learn how a digital workforce can automate the claims process to make it faster and more seamless.