FCA
119 whitepapers and resources
FCA
Expertise from A-Z - Underinsurance: Fixing the SME market
The FCA’s thematic review into the handling of insurance claims for SMEs published more than year ago, concluded that SMEs are underinsured and their claims experience is unsatisfactory. Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?
Increasing transparency and engagement at renewal in general insurance markets
We have had concerns about poor consumer outcomes arising from pricing practices at the point of renewal in general insurance. This policy statement reports on the main issues arising from consultation paper 15/41, 'Increasing transparency and engagement at renewal in general insurance markets'.
Thematic review: Principals and their appointed representatives in the general insurance sector
This report sets out the findings from our thematic review of principal firms and their appointed representatives in the general insurance sector. The review focused on principal firms’ understanding of their responsibilities for their appointed representatives and oversight of their activities.
Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation
This FCA paper outlines feedback received on our proposals in CP15/39, gives responses to that feedback, highlights areas where we have amended our proposals because of feedback, sets out revised proposed rules and guidance reflecting those amendments and outlines what happens next.
FCA regulated fees and levies: Insurers’ tariff data for 2017/18
In this consultation paper the FCA sets out proposals for a transitional provision covering insurers’ tariff data. This will be used to calculate insurers’ FCA periodic fees and the Financial Ombudsman Service annual levies for 2017/18.
Infographic: FCA study into the sale of add-ons
This infographic illustrates the main details of the FCA’s study into the sale of general insurance add-ons and what the four remedies mean for add-on buyers and sellers.
CII policy briefing: FCA thematic review on general insurance appointed representatives
Following concerns highlighted in its latest business plan, the Financial Conduct Authority (FCA) has published the results of a detailed thematic review into general insurance firms using the appointed representatives regime. This CII policy briefing highlights the main findings and material risks.
CII public affairs update: Issue three 2016
The CII's public affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers: the FCA's risk outlook; PRA feedback on general insurance stress test; MiFID II developments; EIOPA EU-wide insurance stress test.
Video: Improving access to justice
The FCA’s review into add-ons has pushed legal expenses insurance into the spotlight. In this video, Post's Katie Marriner joins Arag’s Tony Buss and Higos' Ian Gosden to find out what the future holds for legal expenses insurance and what makes a firm stand out in terms of broker service.
The admin fee rip-off
In this one page article, Rebecca Rutt, senior insurance writer, Money Saving Expert, sheds light on the view that customers are being ‘duped’ by unfair administration fees and why the regulator needs to get involved to enforce a blanket ban on unfair extras.