People Management
317 whitepapers and resources
People Management
How insurers can leverage digital labour to enable resilience
Insurance leaders responding to the economic impact of Covid-19 face the tough task of balancing customer services with cost reduction targets. With digital technologies set to play a crucial role going forward, this content focuses on how insurers can leverage digital labour to enable resilience.
Covid-19 and beyond: Thinking about mental health
In this article, Lauren Rees, Senior Operations Analyst for Crisis Management & Special Risks, and Political Risk, Credit & Bond at AXA XL, shares some thoughts about how the Covid-19 lockdown has affected people with mental health and has also given discussion on the topic a new urgency and focus.
Covid-19: Return to work FAQs
In light of Covid-19, this content addresses some common questions concerning employees returning to work. Topics covered include: are employees able to return to work; how can employers keep staff safe if they return to work; the employment law implications of returning to work.
Five ways a digital workforce can transform insurance operations
Effectively deploying a digital workforce can help insurers to break down organisational silos, improve underwriting and loss ratios, whilst also enhancing the customer experience. Download this e-book to find out more about five ways a digital workforce can transform insurance operations.
Ergonomics best practices: Guidelines for staying healthy while working from home
Effective ergonomics in an office setting is challenging enough, but when employees must work from home for the foreseeable future due to Covid-19, the chance of injuries stemming from poor ergonomics increases. This article provides guidelines for staying healthy while working from home.
Post Covid operating models for insurance
The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.
Why the time is now for the digital workforce in insurance
Adoption of a digital workforce within insurance has been inconsistent. In this podcast, Blue Prism’s Michael Marchuk and Sanjay Kaniyar, a partner with McKinsey & Company, discuss how strategic thinking will lead the industry to see intelligent automation as a driver of real digital transformation.
Coronavirus job retention scheme (‘CJRS’) eligibility
Employers are being offered the option to receive government funding so they can furlough employees on 80% of their wages (up to £2,500 per month). This also includes National Insurance and Pension payments. Designed for UK employers, this infographic sheds light on who is eligible for the scheme.
Remote working resources on ARAG Legal Services website
Business policyholders whose staff may be working remotely, many of them for the first time, can use two tools to help ensure that homeworking is legally compliant. Download this content to find out more about ARAG’s Homeworking Policy builder and Homeworker Risk Assessment tools.
Maintaining our mental health
Most people already understand that the impact of the Covid-19 pandemic reaches far beyond just the physical health of those who may have been infected with the virus. All ARAG business policyholders have access to our confidential counselling helpline. Download this content for more information.