Intermediary and Broker support
913 whitepapers and resources
Intermediary and Broker support
Pandemic increases demand for legal protection
ARAG commissioned independent research into commercial brokers’ experiences with and attitudes towards legal expenses insurance, to find out how they see the market and what they really want from products and providers. Download this content for analysis of the research findings.
Five ways for motor brokers to make claims their USP
By creating a seamless process where claims handling becomes their USP, brokers can differentiate themselves in a crowded, competitive market and retain customers for years to come. This guide explores five ways motor brokers can make claims their USP.
Automated bordereau reconciliations and financial controls
Brokers and insurers have highly complex bespoke relationships. These result in unique financial control processes to effectively manage financial operations. This content highlights how AutoRek can aggregate the multiple data sources involved in bordereau reconciliations.
Commercial PreQuote: Offering a single point of entry to business data verification
This blog highlights how brokers can make use of Commercial PreQuote from LexisNexis Risk Solutions to speedily validate and enrich the data provided by SME customers prior to quote, thereby improving the quality and precision of quotes.
Tough conversations with clients
When a broker arrives to discuss insurance renewals it can be sorely tempting to take the ‘easy road’ – try to minimise insurance expenditure and keep a happy client. This article highlights the pitfalls of taking the ‘easy road’ and why the industry should focus on the right claims outcomes.
Covid-19's lasting impact on cover for other diseases
Brokers are concerned that the availability of cover for historically insurable diseases may not return to pre-pandemic levels, having been much reduced as a result of recent exclusions written into policies. This article focuses on Covid-19's lasting impact on cover for other diseases.
What insurance support do smaller brokers need?
Among the hubbub of Broker Expo, AXA Insurance and a selected panel of broker representatives gathered to discuss what smaller brokers are looking for in terms of insurance support within the industry. This article outlines four themes that emerged from the discussion.
Video: The benefits of mediation
In this video, ARAG's Claims Operations Manager, Heather Wilmot, explains why mediation is becoming a more and more popular and effective way to resolve legal disputes, especially since the start of the pandemic.
In-depth: The digital age - An attitude adjustment
For the insurance industry, the pandemic did more than shift conversations online – it shifted the way people want to interact with businesses and buy their products. This content focuses on how the pandemic has accelerated digital adoption for brokers and how the market has changed.
How to choose the right accident management partner
The aftermath of a road traffic accident can be difficult to navigate for businesses of all sizes. This content highlights the benefits of outsourcing this task to a specialist accident management service provider and some key considerations when choosing an accident management provider.