IT and Software Support
229 whitepapers and resources
IT and Software Support
Growth drivers and challenges of pet insurance
The UK pet insurance market represents significant growth opportunities for insurers equipped with the right tools available to enhance customer insights, improve operational efficiencies and detect fraud. This content focuses on how pet insurers and new entrants can achieve profitable growth.
Vlog with Martyn Mathews: Underwriting improvements through household claims data insights
In this video, Martyn Mathews, Senior Director of Personal Lines at LexisNexis Risk Solutions highlights how household insurance providers can underwrite with greater certainty by bringing together claims history with other data enrichment factors.
Digital end-to-end claims management: An attainable goal today or an insurer pipedream for the foreseeable future?
In this webinar, an expert panel discuss the increasing importance of digitalisation within the claims process and how insurers can better manage the claims process from beginning to end with less touch points, whilst also capturing and integrating data from various sources.
Transform underwriting and claims with intelligent automation
In this webinar, a panel of insurance industry speakers discuss how intelligent automation is helping to transform inefficient operations across underwriting, claims and fraud. Watch this webinar to learn how Covid-19 is pushing automation up the operations agenda and the implications for insurers.
Webinar: Putting the I in AI - Enhancing claims decisions with AI and analytics
To make end-to-end touchless claims handling a reality, decisions typically made by humans should be complemented by artificial intelligence and analytics tools. Watch this webinar to learn more about the increasingly important roles of AI and predictive analytics in claims handling.
Putting the I in AI: Enhancing claims decisions with AI and analytics
Artificial intelligence promises to transform the insurance industry, but implementing AI technologies to enable touchless claims still has its challenges. This eBook looks at the steps insurers can take to successfully implement AI and make end-to-end touchless claims handling a reality.
Decouple and digitise the leave claims process to address the Covid-19 surge
In the United States, group insurers are experiencing a volume surge in leave claims as much as seven times larger than their regular volume due to legislation related to Covid-19. This content focuses on how insurers can decouple and digitise the leave claims process to address the Covid-19 surge.
Policy processing and broker service offerings: Covid-19 and beyond
For the next few months, most insurance companies will be operating to “keep the lights on,” with a focus on delivering essential services and maintaining operations. This infographic highlights the steps insurers can follow to elevate operational resilience, manage policies and support brokers.
Webinar: How can insurers adapt to handling the large volumes of digital media now involved in claims?
Insurance companies today are dealing with high volumes of digital media associated with claims processes. In this webinar, an expert panel discuss the impact this trend has had on the claims process, how insurance companies can address this issue and provide a better customer experience.
Webinar: Managing claims content chaos with intelligent content services
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.