IT and Software Support
229 whitepapers and resources
IT and Software Support
Keeping predictive fraud models accurate In exceptional times
Covid-19 proved that data science models have their shortcomings and can be less than reliable when deviations occur. In this content, Richard Bakker, head of data science for FRISS highlights the actions the business has taken to ensure its fraud fighting models are reaching optimal performance.
Putting the I in AI
Decisions typically made by humans can now be made or enhanced using widely available AI tools. While AI promises to transform the insurance industry, implementing these technologies to enable touchless claims still has its challenges. Download this ebook to find out more.
Demystifying artificial intelligence in insurance
Artificial intelligence is one of the key topics in every insurer’s discussions, but what technologies are considered part of AI and how can they applied to the world of insurance? This ebook sheds light on how insurers can leverage AI to improve performance.
Trust your customer: Increased digitisation asks for safe real-time underwriting decisions
In an era of rapid technological change and impatient insurance customers, this e-book focuses on how insurers can develop a well organised system of risk analysis and fraud detection, whilst also ensuring that the vast majority of customers receive better service.
Content management technology value matrix 2020
The Covid-19 pandemic has forced the acceleration of content management improvements, including functionality and ease of use, making it more essential and valuable than ever. This content management technology value matrix provides an updated analysis of 17 content management solutions providers.
The Forrester Wave™: ECM content platforms
This 26-criterion evaluation of enterprise content management (ECM) platform providers identifies the 14 most significant ones. This report shows how each provider measures up in order to help enterprise architect professionals select the right one for their needs.
How to get continuous value from your IT systems: The value cycle methodology
New fraud schemes develop quickly, making it hard for insurers to stay ahead of the fraud game as solutions quickly become outdated. This whitepaper explains what the value cycle methodology entails and how it can help insurers make their fraud prevention project(s) an ongoing success.
Claims management solution: Faster, more efficient claims processing
Accessing and processing claims content is often time-consuming and inefficient, resulting in customer dissatisfaction. This content outlines how Alfresco’s claims management solution can help insurers to manage the astronomical rise in volume and types of content associated with modern claims.
Fraud detection: The build versus buy debate
Is it better to develop the technology you require for your business operations yourself or to obtain it elsewhere? This whitepaper focuses on automation and digitalisation within the insurance sector, specifically analytical solutions for automated risk management and fraud detection.
The biggest fraud challenges for insurance companies
Fraud should not be tolerated. Honest insurance requires automated fraud detection and a fraud fighting culture. This ebook focuses on four top challenges when it comes to fighting insurance fraud and how they can be overcome.