Business Management
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Business Management - White papers related to Business Management
Guidewire's approach to predictive analytics, part four: Implementation
Without embedding a predictive model into a relevant business process, all the work and cost put into predictive analytics will be for nothing. Part four of this blog series considers the unique needs of implementing predictive models into insurance business processes.
Breaking barriers in mobile customer onboarding
With consumer expectations growing, enterprises must strive to provide simple and intuitive ways to register or sign-up for services. This e-book focuses on how organisations can improve mobile customer onboarding in order to strengthen customer loyalty within the crucial first touchpoints.
Covid-19 and insurers: Is it business as usual or business badly disrupted?
Duck Creek Technologies canvassed the global re/insurance industry’s views and experiences of the Covid-19 pandemic crisis from an internal perspective. Based on the survey results, this report explores the true impact of Covid-19 on the insurance industry and its operations.
Insurance predictions for 2021: A year of new risks and renewed collaboration
In this Q&A, Jeffrey Skelton, Managing Director, LexisNexis Risk Solutions, Insurance, Europe, discusses the current insurance industry landscape, how insurance has evolved over the past 12 months and the current challenges facing the industry, before sharing his predictions for 2021.
Guidewire's approach to predictive analytics, part three: Building predictive models
Business intelligence based on historical data can provide valuable insight but has limitations for predicting the future. Part three of this blog series highlights how predictive analytics can distinguish reliable versus unreliable data and what is required for the creation of predictive models.
Dealing with technical debt post-Covid-19: Is SaaS the solution to the next crisis?
What is technical debt and how does it impact insurance providers? This executive brief addresses the consequences of technical debt when it accumulates, how to address technical debt head-on and how SaaS can lower technical debt in a post-Covid world.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
Before and after Covid-19: Reimagining work with automation
The old way of working has gone forever, and we are entering a new normal. Based on research produced by Blue Prism in association with CIONET, this report focuses on the contrast between work in the pre and post Covid era and the change imperatives facing the C-suite.
Guidewire's approach to predictive analytics, part two: Data strategy
Predictive analytics holds tremendous potential to transform insurance operations, but data strategies need to be aligned with the requirements of actuaries and predictive modellers. Part two of this blog series focuses on the unique needs of predictive analytics with respect to data.
Embracing claims digital transformation - focus on outcomes
Claims are one of the few opportunities insurance carriers have to deliver a positive, impactful customer experience, build customer loyalty and collect valuable data to help improve operations. This article focuses on the benefits of embracing claims digital transformation.