Business Management
2111 whitepapers and resources
Business Management - White papers related to Business Management
Video: Markerstudy Group saves £1 million on hardware using IGEL OS
To support its M&A growth strategy and deliver a ‘hybrid’ future, Markerstudy Group leveraged Citrix and IGEL OS. Watch this video to find out how Markerstudy saved in excess of £1 million on desktop equipment.
Supporting the move to a cloud general ledger
A strategic approach to cloud is critical for today’s digital finance departments. In this white paper we look at some of the risks inherent in a move to a cloud general ledger and profile two companies who have successfully mitigated these challenges.
Another ‘brick in the wall’ for the battle against insurance fraud
It’s generally accepted that the insurance industry is braced for a rise in fraud attempts, and with financial pressures arising we can expect new types of fraudulent activity. This blog highlights the latest fraud trends and how insurers can leverage analytics in the fight against insurance fraud.
Motor insurance: Acquiring and retaining the right customers in a post COVID-19 world
This white paper focuses on the impact of COVID-19 on motor insurance premiums, analysing how insurers may need to evolve business models to continue achieving growth. Download this content to discover the steps motor insurers can take to acquire and retain the right customers.
Insurance strategies and challenges: Using intelligent automation to enhance customer experience
Transforming customer experience for insurers can be a particular challenge because it encompasses touchpoints during the entire lifecycle of a policy. This blog provides some top tips and tactics for insurers using intelligent automation to enhance the customer experience.
Successful ingredients for digital insurance self service
Turning to digital channels has been attractive to some customers for a while. So now is perhaps a good time to take stock of how well digital self-service is working for insurers and their customers. This white paper highlights the successful ingredients for digital insurance self service.
Five ways for motor brokers to make claims their USP
By creating a seamless process where claims handling becomes their USP, brokers can differentiate themselves in a crowded, competitive market and retain customers for years to come. This guide explores five ways motor brokers can make claims their USP.
Insurance market facing changes in risk, regulation and customer expectations
Customer needs and expectations have shifted, risk regulation is changing and insurance providers need to keep pace through use of data. This blog highlights how data can help ensure the right cover is offered at the right price, and empower insurance providers to help customers mitigate risks.
Automating insurance reconciliations: Challenges and opportunities for 2022
This whitepaper offers a deep dive into the benefits of automating insurance reconciliations, the key challenges with manual processes and also describes the type of reconciliation solution that will deliver the most business value to modern insurance firms.
Social inflation: A framework for action
Social inflation refers to an industry-wide rise in insurers’ claims costs over and above economic inflation. This white paper provides clarity to the concept and the trends which are distorting the market, before highlighting the work that is under way to help insurers understand their exposure.