Technology Trends
1470 whitepapers and resources
Technology Trends
Transforming legacy technology
In this webinar, Vicky Mills, Senior Manager, Solutions Consulting at Duck Creek Technologies, Tim Yorke, Chief Operating Officer, AXA Insurance and Jeremy Burgess, Owner, TINtech explore how to tackle legacy technology to enable efficiencies and improve the customer journey.
Case study: Bajaj Allianz Life Insurance Company builds hybrid microservices environment
Bajaj Allianz Life Insurance Company (BALIC) is one of India’s leading private life insurance companies. This case study focuses on how BALIC created a reliable microservices environment for digital applications in order to improve time to market and respond to opportunities faster.
Don't forget the data - why digital transformation alone won't help you improve your CX
In a recent webinar produced by Insurance Post in association with Duck Creek Technologies, an expert panel explored the challenges and opportunities for insurers around aligning customer expectations with digital and data transformation. This blog provides a summary of the key discussion points.
Podcast: Aerial imagery and geospatial analytics
The rise of aerial imagery and AI/machine learning is providing property insurers with new opportunities to improve the speed and accuracy with which they manage risk. Listen to this podcast to learn about the latest innovations which are helping property insurers improve pricing and underwriting.
Case study: AXA Switzerland adopts agile app dev with Red Hat OpenShift
AXA Switzerland sought to transform its IT and work approach with agile development practices and cloud computing technology. This case study focuses on how the insurer increased application deployments by 33% in one year after creating a multicloud application environment with Red Hat® OpenShift®.
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
Build your open insurance ecosystem
An open insurance ecosystem can help you connect with partners to build valuable relationships with your customers. Read this content to learn about some key considerations for creating an open insurance ecosystem.
Spotlight: Where next for digital claims?
A recent survey carried out by Post in association with 360Globalnet found that the straight through processing of personal lines claims is still not a reality for most insurance customers. Based on feedback from frontline claims specialists, this spotlight provides analysis of the survey results.
How insurers can leverage telematics to create a better customer experience
Today, insurers have access to the most personalised information ever available about customer behaviour. This blog highlights how telematics can be used within motor and property insurance to determine risk, improve pricing and deliver optimal customer experiences.
Vehicle accident management: How technology can transform customer care
Integrating technology and software into the customer journey is now not just important, but essential. This blog highlights technology’s role in an integrated customer journey and the implications for vehicle incident management as well as accident aftercare.